- What should the customer know about your pricing (e.g., discounts, fees)?
I have a flate rate system I charge by the task not by the hour
- What is your typical process for working with a new customer?
Usually the first contact is via email, followed by phone contact or text to set up appointment perform task and get great review
- What education and/or training do you have that relates to your work?
I attend in service trainings when they become available I have been certified in: Rinnia tankless water heater repair/installation Takagi tankless water heater repair/installation Noritz tankless water heater repair/installation Gastight certified, track pipe Wisbro certified York/Coleman furnace service service certified Heat exchanger inspection certified I have taken and passed California contractor trade exam for warm air and air conditioning (c-20) Certified in pipe bursting A.S. degree