FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I keep my prices Iower than other Door Companies and I am far less expensive than The Home Depot or Lowes and the quality of my work far outweighs theirs. Call me and see just how simple I can make your door installation. I will even pass on the quote that I get from my suppliers so that a customer can see that they're getting any discounts that I may get. I also get doors done quickly and will look into changing my schedule if you need someone fast so that you can get a project finished or pass an inspection. Call or even text me and I will answer questions quickly and get your estimate out fast so that the work can be completed in a timely manner. I will not take a huge deposit and then make you wait for weeks to get the work done. On most Installs I bring what I need and do the Install and you pay when I'm done. I only ever ask for a deposit when we need to order a door in which case I will forward the quote to you and you can even contact my suppliers and pay for it. It doesn't get much easier!
- What is your typical process for working with a new customer?
I generally like to talk with a prospective customer first to get a feel of the work and an Idea of what a homeowner is looking for. I can then work up a free Itemized estimate and If need be I will put them in touch with my highly skilled sales people at my suppliers who know exactly what is available and can price a door immediately in most cases. Of course If we need to specially order a door I will go out to confirm that everything is correct because unlike a door bought from a local home store we don't want to start returning a wrongly ordered door. Check me out... Doug Gillespie Doors
- What education and/or training do you have that relates to your work?
I was taught in England and served and extensive apprenticeship teaching me my trade and as a master carpenter I have done more than just doors. I am always learning about the latest developments in my field as well as the latest and greatest materials. Lets face it, a door is a door but the latest fiberglass and steel doors mean that I find doors lasting a whole lot longer now.