Roadrunner Moving Co.

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About

Roadrunner Moving Co. was formed in 2017 for the sole purpose of delivering exceptional service and care in an industry that could use a lot more of it! We strive to exceed expectations and help our clients form their new house into a home! We appreciate you giving us an opportunity to do so. We enjoy the peace of mind our clients get when they decide to let us handle their relocation and deliver a stress free experience. We never keep our clients in the dark and they know what to expect from start to finish! No hidden fees and no surprises!! Convenient and friendly! That's our recipe for success!

Overview

Hired 110 times

Background checked

53 employees

8 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Credit card, and Venmo.

Services offered

Type of home organizing service

Space planning

Storage advice

Removal of unwanted items

Paper management

Areas needing organization

Closets

Bedrooms

Kitchen

In-home office

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Very good 4.6

67 reviews

5

84%

4

4%

3

3%

2

2%

1

7%

Read reviews that mention:

Matt C.

Aug 25, 2017

•

Hired on Thumbtack

What didn't we like is better question! This was our first time using Roadrunner and we were most impressed with their professionalism. We had a complex move that required a bunch of different moving parts and they were able to accommodate everything. They were efficient, fast, great problem solvers and very friendly the entire time. We will be using them ever move going forward. Lastly I would like to mention that we trusted them which is a big deal when you let strangers in your home :)

Roadrunner Moving Co.'s reply

Thank so much Matt and Jes! Your family is awesome and Little Noah is so precious! Looking forward to doing business with you in the future!

Local Moving (under 50 miles)

Jay M.

Jan 8, 2018

•

Hired on Thumbtack

Our move could not have gone any smoother. My wife and I had to move over 1400 miles from Los Angeles, CA to Austin, TX. The price that Jason quoted me at the way beginning is exactly the same as the amount that I paid at the end. Everything got there without so much as a scratch including some expensive desktop computers, computer monitors, big screen tv, glass bookshelf, and my car (hitched to the back of the truck). I've never seen any other moving company wrap things up so nicely. By the time my stuff was placed into the truck, you could just tell it wasn't going to get a scratch. Jason was very responsive. He always answered my phone calls immediately, even if he was in the middle of something. John, who drove the truck all the way here, was also very easy to get in touch with. He kept us updated so that we always knew where the truck was and how far away everything was. Did I mention that they did this entire move in less than two days from start to finish? What it comes down to is that Jason really cares about providing a high quality service. The people he hires reflect that as well. These are a group of genuinely nice people and they're incredibly hard working.

Details: 1 bedroom home • Townhouse • 21 - 40 boxes • Yes, the mover will move items up/down stairs • Yes, the mover will move items up/down stairs • 1,001-2,000 miles

Roadrunner Moving Co.'s reply

Thanks so much Jason. you guys were great and my daughter had so much fun hanging out with your wife! I'm not normally on a job site, but felt it was essential, so things ran smoothly. I'm glad I did, because I know I made friends for life! Thanks so much for the opportunity!

Long Distance Moving

Maureen D.

Jan 8, 2019

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Hired on Thumbtack

Details: 2 bedroom home • Townhouse • Less than 5 miles • 41 - 100 boxes • No, the move is on the ground floor • No, the move is on the ground floor

Local Moving (under 50 miles)

Jessica W.

Dec 20, 2017

•

Hired on Thumbtack

Details: 1 bedroom home • Storage unit • Less than 5 miles • Packing belongings into boxes • Furniture assembly and disassembly • 21 - 40 boxes • No, the move is on the ground floor • No, the move is on the ground floor • Ready to hire the right mover

Roadrunner Moving Co.'s reply

Local Moving (under 50 miles)

Andrea K.

Jun 1, 2018

•

Hired on Thumbtack

Details: Packing • 3 rooms • 71 - 100 boxes

Packing and Unpacking

Credentials

Background Check

Jason Ellis

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Roadrunner Moving Co. can work with your budget! We put customer service over profit 10 out of 10 times!
What is your typical process for working with a new customer?
Finding out their needs and fulfilling them! Making sure their experience with Roadrunner Moving Co. is stress free!
What education and/or training do you have that relates to your work?
I have been in the client relations field for over 12 years. Literally, I get paid a lot of money at my current position within another organization just by making sure people get exactly what they want, that they are happy and well taken care of.... that level of service transfers nicely into the moving industry!

Roadrunner Moving Co.

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