FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
In order to secure your tutor for the schedule that you've requested, payments are collected in advance at the beginning of each week.
- What is your typical process for working with a new customer?
We begin the process with each new student by meeting with the family to assess the student's individual needs and provide the family with an honest reccomendation for the level of tutoring required. From there, the tutor will begin tutoring immediately within a consistent, weekly schedule based on that reccomendation.
- What education and/or training do you have that relates to your work?
All of our tutors are career educators. They are not only experts in the subjects that they tutor, but are experienced at TEACHING those subjects. They are also armed with the many different ways specific math concepts can be taught in the classroom, allowing them to teach our students in the process used by THEIR classroom teachers, preventing unnecessary confusion. Furthermore, they are all rigorously background checked and come us with a minimum of four years of experience.