Introduction: We offer the highest-level data recovery services (except for clean room repairs which are only necessary about 15% of the time) for the cheapest possible price.
Our abilities far exceed that of your average computer repair shop offering data recovery (including the Apple Store, Best Buy/Geek Squad and smaller shops).
We have a $300 flat fee for data recovery; you only pay if we can recover the data that you want back.
We can usually tell you the same day if we'll be able to recover your data.
If successful, it may take up to 3 days to actually get everything back (but sometimes as quick as the same day).
Depending on your computer model, there may also be a $65 fee for removing your hard drive from your computer (iMac, MacBook Pro, etc.).
If you have an external hard drive for storing your recovered data, please bring it along when you drop off (or mail in) your bad drive.
If you don't have one, you can buy one from us if the recovery is successful.
Note that you must drop off (or mail in) your external drive at the same time you drop off (or mail in) your bad drive.
We do not accept transfer drives after the bad drive has arrived. If you didn't include one, then you must buy one from us.
Some rare hard drives may incur an extra fee (in particular, some 2.5" USB WD drives, encrypted drives, drives over 2 TB and drives with previously opened covers).
To see all fees, check out the Rates page. Please let me know if you have any questions.