FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As a warm welcome to our new clients, we’re excited to offer 20% off your first service — it’s our way of saying thank you for trusting us to care for your home! Please feel free to reach out with any questions or if you'd like to get scheduled — we’re here to serve you with heart!
- What is your typical process for working with a new customer?
1. Initial Contact & Estimate – We start by learning about your home and cleaning needs. You can reach out via phone, text, or our website. We’ll ask a few quick questions (home size, condition, and any specific requests) to provide a detailed, no-obligation estimate. 2. Customized Service Plan – We review your priorities and offer service options (standard, deep, or move-out cleaning). Add-ons like oven or window cleaning can be included based on your needs. 3. Scheduling – Once you’re ready, we’ll confirm a service date and arrival window that works best for you. We also send a checklist so you know exactly what’s included. 4. Cleaning Day – Our professional team arrives on time, fully equipped, and ready to serve with care. We follow the checklist and pay attention to the details that matter most to you. 5. Follow-Up & Ongoing Service – After your first cleaning, we check in to ensure you’re happy with the results and offer recurring options if you’d like ongoing service. We’re here to make your life easier and your home feel fresh — always with heart!
- What education and/or training do you have that relates to your work?
At Fresh Breeze Cleaning, our team is thoroughly trained in professional residential cleaning techniques, including deep cleaning, move-in/move-out procedures, and proper care for a variety of surfaces and finishes. We don’t just clean — we care for your home like it’s our own!