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About
At Drain Doctors, we're not just plumbers; we're your trusted partners in ensuring peace of mind. We understand that plumbing issues can be stressful, disruptive, and messy. That's why we go beyond fixing pipes and faucets. We specialize in serving those who appreciate the value of a clean and tidy service, where your home is treated with the utmost respect.
Our commitment is to provide you with more than just plumbing solutions; it's about delivering 'peace of mind.' Just like you visit a doctor for expert care and assurance, our team of experienced professionals is here to diagnose, treat, and safeguard your home's plumbing needs. We take pride in our meticulous work, ensuring every job is completed to the highest standards, leaving your space cleaner than we found it.
When you choose Drain Doctors, you're not just hiring plumbers; you're investing in a worry-free plumbing experience. Join our family of satisfied customers who trust us to handle their plumbing needs with care, professionalism, and a dedication to your peace of mind.
"We love our clients, their pets, and our relationships with them, and thats really what you want, confidence in a relationship where you can feel secure that your interest is our interest." - Benjamin Miller, Founder
Overview
Background checked
8 employees
7 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
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Read reviews that mention:
Dori M.
Mar 30, 2024
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From Google
Fast efficient and reasonable. We had a clog in the kitchen. Snake and camera and we were back in service within an hour. Thank you!
Drain Doctors Ventura County's reply
Thank you, Dori, for the great review! We’re so glad we could quickly resolve the kitchen clog with our snake and camera service. At Drain Doctors Ventura County, we always aim to provide fast, efficient, and affordable solutions. If you ever need help again, don’t hesitate to reach out. Thanks for choosing us!
Harold M.
Apr 9, 2024
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From Google
So far the waterpipe replacement has been going great. Looking forward to the completion of the work and giving a final review. Workers are very polite and very concerned about my home taking care to protect the floors and walls while working.
Drain Doctors Ventura County's reply
Thank you, Harold, for sharing your experience so far! We’re glad to hear that the water pipe replacement is going smoothly and that our team has been respectful of your home, taking care to protect your floors and walls. At Drain Doctors Ventura County, we always aim to provide professional and considerate service.
Cheryl K.
Feb 1, 2024
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From Google
Excellent customer service and the plumber (Pablo) was thorough and professional. He provided a reasonable estimate and did a great job for me again! This time it was for a new shower head and faucet set. I highly recommend him and would definitely use him again!
Drain Doctors Ventura County's reply
Thank you so much for the fantastic review, Cheryl! We’re delighted to hear that you had another excellent experience with Drain Doctors Ventura County. Pablo is a valued member of our team, and we’re thrilled that his professionalism and thoroughness met your expectations once again. Whether it’s a small task like a new shower head and faucet or a larger plumbing job, we’re always here to help. We truly appreciate your recommendation and look forward to working with you again in the future!
Zebben B.
Feb 1, 2024
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From Google
I called Drain Doctors and they scheduled an appointment for me the following day and even offered to come out that day but I was working. They texted me the following day to let me know Pablo was on his way. He showed up on time and fixed my low pressure issue to my fridge and also replace my shut off valve. Very professional and would definitely use again.
Drain Doctors Ventura County's reply
Thank you, Zebben, for sharing your experience with Drain Doctors Ventura County! We’re glad to hear that Pablo provided prompt, professional service and resolved the low-pressure issue and shut-off valve replacement. It’s great to know that you’d use us again, and we appreciate your support. If you ever need us, we’re just a call away!
Raffi M.
May 24, 2024
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From Google
Quick, efficient, and informed. Will definitely call them in the future.
Drain Doctors Ventura County's reply
Thank you, Raffi, for the wonderful review! We’re glad to hear that our team at Drain Doctors Ventura County provided quick, efficient, and knowledgeable service. We’re always here to help with any future plumbing needs, and we look forward to working with you again. Your support means a lot to us!
Credentials
Background Check
Benjamin Miller
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
First cost to come out is always absorbed into work approved by client. We do charge a 3% fee to credit cards and $25 fee. Cash is not discounted but it doesn’t charge the 3%.
What is your typical process for working with a new customer?
When a new patient comes on board, they receive a free 12 month subscription to our family discount program applicable after the first visit, this allows our patients a one year physical check up on the home, plumbing system all the water valves the water heater, the fixtures, sewer, Cameron inspection and evaluation They also get discounts on jetting services, etc. the following year this is a subscribe feature for $299 and they are given that to opt or opt out at the time of anniversary.
When we come out for our first assessment, we will take notes on anything that is concerning outside of the cause for our visit and we will bring up options to the client for what they called us out for as well as anything that stood out.
What education and/or training do you have that relates to your work?
C-36 Plumbing License
General B1 General Contractor License
HIS License
Certified for Uponor Pex Pipe
Certified for tankless water heaters with: Rheem, Rinai, and Navien
Certified for Trac Gas piping
Certified for CPR
Competent Persons Training Certified
Including ex
