What should I ask before hiring a commercial dishwasher company?
Good questions to ask commercial dishwasher companies include:
Are you licensed, bonded, and insured to perform commercial work?
What experience do you have with my specific brand and model of dishwasher?
What is your typical response time for an emergency service call?
Do you offer preventative maintenance plans to help keep our equipment running smoothly?
How do you structure your pricing for repairs and installations?
What kind of warranty do you provide on your labor and the parts you use?
Can you provide a few references from other local businesses you’ve worked with?
How can I tell if my dishwasher needs professional repairs or maintenance?
Common signs that indicate it’s time to hire commercial dishwasher companies include:
Your dishes aren’t getting clean. If you notice food residue, spots, or a cloudy film after a full cycle, it could mean clogged spray arms or a heating element issue.
The machine is leaking. Puddles around the dishwasher can point to a cracked hose, a bad door seal, or a problem with the pump.
It’s making strange noises. Loud grinding, clanking, or humming sounds that are out of the ordinary often signal a failing motor or pump that needs attention.
Cycles are running too long. A dishwasher that takes much longer than usual to finish may have a faulty timer or a clogged drain that’s slowing it down.
It won’t start or stops mid-cycle. If the machine is unresponsive or shuts off unexpectedly, it could be anything from a simple door latch problem to a more complex electrical issue.
A pocal pro can help assess these issues.
What type of maintenance do commercial dishwashers need?
Your commercial dishwasher typically needs daily cleaning of filters and spray arms to prevent clogs and ensure proper sanitation. Regular descaling can also remove hard water buildup from internal components. For more complex tasks, a professional can inspect pumps, heating elements, and chemical dispensers to keep your machine running efficiently.
It’s recommended that you have your commercial dishwasher serviced at least twice a year. Regular maintenance can help prevent unexpected breakdowns during your busiest hours. This also ensures the machine is cleaning effectively and can extend its overall lifespan.
What steps should I take before my pro arrives to install a commercial dishwasher?
Before your pro arrives to install your commercial dishwasher, take these steps to ensure a safe and efficient appointment:
Clear the installation area. Make sure there’s a clear path to the installation site and that the space around it is free of clutter, equipment, or other obstacles.
Confirm utility access. Check that the water lines and electrical outlets are easily accessible. This can help your pro get straight to work.
Have the new unit ready. Your new dishwasher should be on-site, but it’s often best to leave it in the box so the pro can inspect it for shipping damage before installation.
Manage foot traffic. Plan to keep staff and customers away from the work area to ensure everyone’s safety and allow the pro to work without interruptions.
Gather all paperwork. Have the dishwasher’s manual and any special installation instructions handy for your pro to review.
What should I expect during my commercial dishwasher company’s service visit?
During your pro’s visit, you may expect them to start by inspecting your commercial dishwasher to diagnose the issue. They’ll likely ask you about the problems you’ve noticed, then check key components like the water inlet, drain lines, heating elements, and spray arms. Once they’ve identified the cause, they’ll explain the necessary repairs and provide a quote before starting any work. After completing the repair, they should run a test cycle to make sure the machine is washing and sanitizing properly.