FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
This list is relavent to private clients for non-business related IT issues. Business rates are different. Please inquire within. Here is a list of my rates: IT coaching: $96/hr Personal IT: $96/hr Business IT: $115/hr Travel: $65 Data Recovery Starting at $300. Hardware diagnostics and Repair: $200 + Parts PC Build: 12% of total component cost. Starting at $200. *
- What is your typical process for working with a new customer?
I always try get as much information as possible before performing the work. This minimizes wasting time. It's important for me to listen and understand issue before I can make a best effort to resolve it. I have a lot of repeat clients because a lot of IT is a team effort and, believe it or not, people want to understand why their technology isn't working for them. I love to educate clients on how to effectively and safely use their technology.
- What education and/or training do you have that relates to your work?
I have 21 years of IT experience in every aspect of computings. I've been a nerd my whole life :)