FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our rates vary by number of movers. Please contact us for a quote. Prices vary from one company to another, but that doesn't mean the cost will be lower elsewhere by the end of your move. Our team is experienced, professional, and efficient. We're going to provide excellent service throughout. I am upfront about our prices, and will fully discuss the details of your move, so everything is clear before your decide on which company to choose.
- What is your typical process for working with a new customer?
Our mission is to ensure the best possible move experience. We are detailed and responsive and send an estimate up front (no charge or obligation) for your review. We also provide a Booklet about Your Rights as a Consumer of Moving Services, materials pricing, information about insurance detailing the coverage provided for your belongings.
- What education and/or training do you have that relates to your work?
I am an experienced mover. Following college (I have a BA in English from Portland State University) I worked in the supply chain/logistics industry in various roles. Then, I started DSG Moving.