FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Thank you for considering our moving services! For local moving projects, we charge based on an hourly rate with a 2-hour minimum. Our standard rates include: A professional moving crew Moving equipment and tools Loading, transportation, and unloading Please contact us directly for an exact rate, as pricing may vary based on crew size, distance, and specific project needs. If you have any questions or would like to schedule your move, feel free to reach out—we're happy to help!
- What is your typical process for working with a new customer?
We’re committed to making your move as smooth and stress-free as possible. Here’s what you can expect when working with us: Initial Contact Once you reach out, we’ll gather basic information about your move—such as the date, locations, and type of move—to get started. Inventory Assessment To provide an accurate and honest quote, we offer flexible options for assessing your inventory: In-Home Walkthrough: We come to you and assess everything in person. Virtual Walkthrough: We guide you through a video call to review your items. Video Submission: You can send us a video of your home and belongings at your convenience. Detailed Quote Based on the walkthrough or video, we’ll send you a clear and detailed quote. Our pricing is transparent, with no hidden fees. Scheduling & Confirmation Once you approve the quote, we’ll schedule your move and provide all necessary details to help you prepare. Moving Day Our professional crew arrives on time, fully equipped and ready to handle your move with care and efficiency.