We needed a professional because we had tried to do some do it yourself repairs and failed miserably. Matt came out and knew exactly what each problem was and was able to articulate it in a way that any layman can understand. He spent the better part of the day in our house and was'nt going to leave until the job was done, not only to our satisfaction, but to his own. His rate was incredibly reasonable, and what I am going to write next, should demonstrate to anyone reading this, why I would highly recommend Matt for any plumbing repair or replacement. Matt and I contracted for a certain price and even though he was on the job for much longer than he originally anticipated, he wrote out an invoice for the original contract price. We felt compelled to offer him more than he was charging us because we felt that the job he did and the time that he spent doing it, warranted more than the contract price. Matt is respectful, honest, and personable and you will be happy that you hired him.