JPR Roofing.
About
Hired 12 times
Background checked
4 employees
4 years in business
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, and Zelle.
Partial roof replacement
Full roof replacement
Roof installation - new construction
Single-level
Two-story
Three-story
High-rise
Asphalt shingles
Metal
Clay or concrete tile
Wood shingles or shakes
Customers rated this pro highly for professionalism, work quality, and responsiveness.
13 reviews
5
92%
4
0%
3
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8%
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Mar 26, 2024
Hired on Thumbtack
From the initial assessment and planning phase (initial estimate), the JPR team conducted a thorough inspection of both buildings, providing me with a comprehensive overview of the existing roof's condition and outlining the necessary steps for the project. Their expertise was evident as they explained the materials and methods they would employ to ensure a durable and long-lasting solution. Which is why I ended up going with them, as opposed to the other 6 roofing company that came by to give me an estimate.
One of the most impressive aspects of working with Jesus was his commitment to transparency and communication. They kept me informed at every stage of the project, providing regular updates on progress, timelines, and any unforeseen challenges encountered. This level of communication instilled confidence in their abilities and ensured that there were no surprises along the way. I received great progress pictures and change-orders were brought to my attention promptly.
The actual work performed by JPR Roofing was nothing short of exceptional. The tear-off process was carried out swiftly and efficiently, with minimal disruption to the surrounding areas. The team took great care to protect the property and ensure the safety of both them and the tenants throughout the duration of the project.
Once the old roofing materials were removed, the installation of the new roofing system was executed with precision and skill. Jesus used high-quality materials (Malarkey Ecoasis asphalt shingles and TopShield SG-30 and Titanium UDL 50 underlayment) and employed industry best practices to ensure the longevity and durability of the new roofs. The attention to detail was evident in every aspect of the installation, from the flashing and underlayment to the shingle application and final clean-up. I am a very hands-on property owner so I would safely get on the roof to see the progress and Jesus was more than wiling to walk me through the installation steps and point out installation practices.
Upon completion of the project, I was thoroughly impressed with the results. The new roofs not only enhance the aesthetic appeal of the buildings but also provide peace of mind knowing that they are built to withstand the elements for years to come. Additionally, JPR roofing went above and beyond to ensure that the work site was left clean and tidy, with no debris or materials left behind.
Even though everything turned out good, there was a few cons (aka setbacks). One was that the project took longer than we (Jesus and I) expected. One reason was due to the rain. Lots of rain in that last week of December 2023 and first two weeks of January. Second con was that there was water damage to two of the units, despite best intentions to cover the roof, during the rain. This caused extra delays and inconvenience. Despite the delays and the added problems, Jesus and his team went above and beyond to ensure that the repairs were thorough and comprehensive. They meticulously assessed the extent of the water damage and implemented effective solutions to mitigate any potential future issues.
In conclusion, I would highly recommend JPR Roofing to anyone in need of roofing services. Their professionalism, attention to detail, and commitment to customer satisfaction set them apart from the competition. I am extremely satisfied with the outcome of the project and look forward to working with them again in the future for any roofing needs that may arise.
Sincerely,
A satisfied customer from Long Beach California
Details: Full roof replacement • Roof lifespan is over • Two stories • Asphalt shingles • Home
Mar 2, 2023
Hired on Thumbtack
Details: Shingles or tiles need to be repaired or replaced • Two-story building • 0 - 10 years old • Clay or concrete tile • No, the project is not covered by an insurance claim • Residential
Feb 24, 2023
Hired on Thumbtack
Details: Entire portions of roof need to be repaired • Single-level building • More than 30 years old • Metal • No, the project is not covered by an insurance claim • Residential
Mar 10, 2023
Hired on Thumbtack
Details: Flashing needs to be repaired or replaced • Two-story building • 21 - 30 years old • Clay or concrete tile • No, the project is not covered by an insurance claim • Residential
Mar 15, 2023
Hired on Thumbtack
He labored despite the rain to ensure that my roof leak was corrected shortly before the next storm arrived. He also charged me a fair price for the quantity of work he completed. Anyone wishing to have work done on their roof should use JPR; you won't be dissatisfied, and his rates are very reasonable.
After he completed the project, I stopped worrying about the rain. He has my recommendation!
Details: Shingles or tiles need to be repaired or replaced • Two-story building • No, the project is not covered by an insurance claim • Residential
Jesus Ortiz