Roger W. says, "Two remodels had left the Cat 5, Cat 5E, and Cat 6 wiring in a friend's house a complete mystery. They had tried to patch together a solution by eventual putting 11 Eeros and Eero beacons all over their house--but it was causing network interference and slowing down responsive. I called Byron and he set up an appointment three days later. I told him about the A/V Closet chaos--and how there appeared to RJ45 jacks for internet service in locations all over the house that weren't being used. He showed up with phone calls and texts 4 times to warn me that Pride traffic was delaying his arrival in Napa--Then went to work. He diligently traced lost-lost wires to their destinations; he puzzled out completely patched together unlabeled wire bird nests made worse by two remodels---and did it all professionally and with a smile. He diagnosed a slow hard-wired connection (limited to 100 GB) by figuring out that the in the wall wiring must have been only Cat 5--Some mysteries we never did solve but that was on the previously remodeling job, not Byron. I was glad to have Tech4U/him on the job--and look forward to having him help me again."See more