Total PC (Business IT Services)
Total PC (Business IT Services)

Total PC (Business IT Services)

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Introduction
Total PC is a trusted IT advisor to small businesses in Southern California. Total PC helps businesses use technology to increase profits by providing the following: · DAILY SUPPORT: Fixing problems as they occur · PROACTIVE MAINTENANCE: Addressing issues before the are problems · NETWORK MANAGEMENT: Maintaining the network to prevent issues · TRUSTED IT ADVISOR: Aligning your IT infrastructure with your future goals Total PC is dedicated to helping small business of all sizes and industries use I.T. to overcome their unique business challenges.
Overview

Hired 39 times

Serves Walnut, CA

Background checked

6 employees

20 years in business

Business hours

SunClosedMon9:00 am - 12:00 pm

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Projects and media

1 photo

Projects and media

1 photo

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Exceptional 5.0

19 reviews

5
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Read reviews that mention:


pro avatar
Whirl S.
Feb 6, 2024
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Hired on Thumbtack

Hired on Thumbtack

Very nice people. They explained the costs upfront, and got us an appointment quickly. After they finished everything was up and running again. Would recommend!

Details: Commercial (Office) • Technology support • Router • My home, venue, etc.

Network Support Services
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Deena S.
Jan 19, 2022
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Hired on Thumbtack

Hired on Thumbtack

Details: Commercial (Office) • Network setup and installation • Computer • My home, venue, etc.

Network Support Services
pro avatar
SUHAIR Q.
Mar 30, 2023
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Hired on Thumbtack

Hired on Thumbtack

Kevin was very responsive to our request and came out quickly to check our needs and give us his estimate. He gave his input and helped us order the needed parts. Professional, courteous and knowledgeable. We highly recommend Kevin and Total PC!

Details: Communications (telephone, cable, or internet) • Install new wiring • Other wiring installation needs • Commercial • Business owner

Wiring Installation
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Candy N.
Oct 10, 2022
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Hired on Thumbtack

Hired on Thumbtack

Excellent Service, with just a few minute phone call my problem was resolved. Would highly recommend Kevin for any computer help you need. Will definitely call again when help is needed.

Details: Commercial (Office) • Network setup and installation • Technology support • Computer • My home, venue, etc.

Network Support Services
pro avatar
Geoff b.
Jan 17, 2022
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Hired on Thumbtack

Hired on Thumbtack

Communication was swift and easy. Showed up at the time we agreed upon. He ended up helping me out with more than I anticipated. Would highly recommend.
Home Security System Repair
Credentials
Background Check

Kevin Hammond

FAQs

  • What is your typical process for working with a new customer?

    When working with a new customer we follow a simple path to help them use technology to increase profits. 1. We meet the customer at their place of business to provide a free consultation to evaluate their current I.T. setup. 2. We listen to the client explain their current I.T. pains and their future plans for the business. 3. We advise the customer how to alleviate their current issues, prevent further issues from developing and how to plan for future changes and growth in the business.

  • What types of customers have you worked with?

    Total PC works with many types of small business in various industries. We have clients with 3 computers and no servers to clients with 50+ computers, multiple servers and different locations. Some of the types of businesses we are currently servicing are: · Accounting/Tax Services · Auto Service · Construction · Dental · Home Improvement · HVAC · Import/Export · Logistics · Manufacturing · Mortuary · Optometry · Restaurant · Retail

  • What advice would you give a customer looking to hire a provider in your area of work?

    Experience is key. When a customer is hiring a provider in the I.T. industry they should ask if this company has practical experience in the I.T. field. Does the provider have professional experience in the I.T. industry or are they someone who has just expanded their computer hobby into a business? Also many times companies looking for I.T. companies will evaluate 3 things: quality, service and price. It is rare, if not impossible, to find a company that provides all 3. So we ask customers to ask themselves what they would sacrifice for their long term happiness? Quality? Service? Price?