Total PC
Total PC

Total PC

Offers remote services
Offers remote services
$1/hour
estimated cost


Usage type
Service type

Online now

Introduction: Total PC is a trusted IT advisor to small businesses in Southern California. Total PC helps businesses use technology to increase profits by providing the following: · DAILY SUPPORT: Fixing problems as they occur · PROACTIVE MAINTENANCE: Addressing issues before the are problems · NETWORK MANAGEMENT: Maintaining the network to prevent issues · TRUSTED IT ADVISOR: Aligning your IT infrastructure with your future goals Total PC is dedicated to helping small business of all sizes and industries use I.T. to overcome their unique business challenges.
Overview

Hired 24 times

Serves Walnut, CA

Background checked

6 employees

17 years in business

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Featured Projects

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Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Exceptional 5.0

15 reviews

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Read reviews that mention:


pro avatar
Deena S.
Jan 19, 2022
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Hired on Thumbtack

Hired on Thumbtack

I had a number of companies submit proposals to set up the network for our coworking & event space, which is scheduled to launch soon. We needed reliable wifi for our 10,000 sq. ft. building, and a number of hard-wired offices & meeting rooms. Kevin from Total PC immediately stood out from everyone else. The most important thing ... he LISTENED! When I told him that the previous tenants already had existing wiring, he actually verified that most of the connections still worked. That action alone saved us hundreds of dollars. I'm looking forward to having great internet and working with Total PC on a regular basis. Because of their professionalism and competitive prices, we hired them to be our regular tech support as well.

Details: Commercial (Office) • Network setup and installation • Computer • My home, venue, etc.

Network Support Services
pro avatar
Geoff b.
Jan 17, 2022
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Hired on Thumbtack

Hired on Thumbtack

Communication was swift and easy. Showed up at the time we agreed upon. He ended up helping me out with more than I anticipated. Would highly recommend.
Home Security System Repair
pro avatar
Kes O.
May 1, 2022
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Hired on Thumbtack

Hired on Thumbtack

Kevin was amazing got to my problem fixed it in a timely fashion and got me back and running

Details: Commercial (Office) • Technology support • Computer • At the pro’s location

Network Support Services
pro avatar
Merrill S.
Feb 16, 2022
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Hired on Thumbtack

Hired on Thumbtack

Kevin came out right away, knew what he was doing and solved our issue quickly. Value is superb....

Details: Commercial (Office) • Network setup and installation • Technology support • Router • At the pro’s location

Network Support Services
pro avatar
Sherry B.
Apr 27, 2017
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Hired on Thumbtack

Hired on Thumbtack

If you are looking for quality computer company to assist you with computer services, hardware and software, Total PC is your company. Total PC provides quality computer services for our small but growing company at a reasonable cost. Total PC services range from new computer set, transfer data to new computer, set up accounts with Office 365, fix software and performance issues, and assists with virus protection. They have a dashboard available for administrators to review the status of each work ticket created up by our employees. Total PC is superior to other computer service companies. Their technicians (Jared and Carlos) have EXCEPTIONAL computer skills, and resolve issues in a timely manner with minimal interruption to our business. They even speak in a non-technical language everyone can comprehend. Total PC is like a breath of fresh air. I highly recommend them for all your computer needs.
Network Support Services
Credentials
Background Check

Kevin Hammond

FAQs

  • What is your typical process for working with a new customer?

    When working with a new customer we follow a simple path to help them use technology to increase profits. 1. We meet the customer at their place of business to provide a free consultation to evaluate their current I.T. setup. 2. We listen to the client explain their current I.T. pains and their future plans for the business. 3. We advise the customer how to alleviate their current issues, prevent further issues from developing and how to plan for future changes and growth in the business.

  • What types of customers have you worked with?

    Total PC works with many types of small business in various industries. We have clients with 3 computers and no servers to clients with 50+ computers, multiple servers and different locations. Some of the types of businesses we are currently servicing are: · Accounting/Tax Services · Auto Service · Construction · Dental · Home Improvement · HVAC · Import/Export · Logistics · Manufacturing · Mortuary · Optometry · Restaurant · Retail

  • What advice would you give a customer looking to hire a provider in your area of work?

    Experience is key. When a customer is hiring a provider in the I.T. industry they should ask if this company has practical experience in the I.T. field. Does the provider have professional experience in the I.T. industry or are they someone who has just expanded their computer hobby into a business? Also many times companies looking for I.T. companies will evaluate 3 things: quality, service and price. It is rare, if not impossible, to find a company that provides all 3. So we ask customers to ask themselves what they would sacrifice for their long term happiness? Quality? Service? Price?

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