Real Property Management Fairmate
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It’s free, with no obligation to book
Introduction: We do more than manage properties, we deliver peace of mind.
Your property is more than just extra income, it represents the possibilities of tomorrow.
We optimize owner's ROI by continues training our professional team, improve resident experience to attract best qualified tenants
Overview
Hired 2 times
Serves West Covina, CA
Verified business
4 employees
6 years in business
Payment methods
Cash, Check, Credit card
Featured Projects
30 photos
Specialties
Management needs
Reviews
2.3
6 reviews
5
33%
4
0%
3
0%
2
0%
1
67%
Read reviews that mention:
Thumbtack Customer
Patsy Chan is an excellent realtor. She is knowledgeable, informative, professional, up to date with all the real estate laws, and she is always one step ahead of what I need. She can always be reached and always pleasant to work with. She rented out my property at the top dollars in very short period of time. She explains things clearly and is never pushy. My husband said we are very luck to have her as our agent and we are sorry that we don't have more rental properties so that we can work with her all year round. We highly recommend her and we have been recommending her to our friendsHeng S.Anaheim, CA
Real Property Management Fairmate's reply
Thank you. Hang you are a great client to work with.
Oct 31, 2015
·Review from Google
Thumbtack Customer
You can tell that all of their 5 star reviews (with one line sentences) are fake and have left by people that are not real customers.If you are a tenant seeking to rent a house with these guys, this is my honest review for you.We moved into a 4br house in Arcadia and Patsy the owner of the Property manager. When checking the house out for the first time, they said they just replaced the old carpet. That was obvious a lie as the carpet had bad stains all over the house. We ignored this anyway since we really liked the location. 12 months later, when the lease was ending they decided to raise the rent from 3k to 3,200 almost 10% without the proper 30 day notice that CA requires.As for maintenance, they will pick and choose which one they will reply to. They made us pay for the garage door repair because they claimed I tampered with it. I told them that it was not working so I tried to fix it from watching YouTube videos but they used that against me. We are the 180$ bill.And finally the move out. I will post a picture of the final settlement. Apparently they charged us over $1000 for cleaning. We vacated the house and spent a day cleaning. It wasnt sparkling clean but it wasn't trashed. Unless they hired doctors and lawyers and paid $150 an hour, I don't know how they came out with this outrageous fee. Oh yeah, they charged $140 to replace light bulbsEhhh...... I maintained the house and backyard garden. But of course this is how they make their money...from your security deposit.I give them a 1 star cause they did answer 3 maintenance calls in the 2 years we lived there.Tldr: if these guys are showing you the house, be prepared to deal with a property manager that is bad in communication and WILL come up with bogus charges to keep your deposit. Crooks? Subjective.
Real Property Management Fairmate's reply
Devin, your Security deposit used to pay for the month of rent that was not paid. Move-in condition photo and move-out condition photo documented the events.
I understand we are all in financial hardship. Material and labor cost is 15% - 25% more than pre-COVID. We had send out professional tech every time work order is requested.
Copy of Tenant notices are also keep on tenant portal for your review.
As for carpet, I was there when they replaced the carpet, if I had know there were smell, we would have send vendor back to correct the situation early. For light bobs, we had to replace all the miss-matched and burned out light bobs about 19 of them (12 in bathrooms, 4 in hallway candlelight, 3 in dinning room).
As for cleaning, we thought we had to re-glaze all tubs and kitchen sink, fortunately our cleaning service was able to get them cleaned after much scrubbing. Before you moved in, Landlord had professional landscape vendor to cut all trees and clear the whole back yard. when we received the property back, it was like a jungle !
If there is additional information you like to provide us, please call me at your earliest convenience 626-338-6688
Jan 11, 2021
·Review from Google
Thumbtack Customer
Friendly people! Great to work with!
Jun 5, 2020
·Review from Google
Thumbtack Customer
Patsy Chan is a woman to be watched. Her business tactics are highly suspect. Multiple tenants have complained about her practices and negligible conduct. The positive reviews are from family members and associates. Her business is currently under review due to prejudicial business practices. Meet your new slum lord.
Real Property Management Fairmate's reply
Mr. Herring, we had send tech to respond to your maintenance request. You refused service.
Also. As you had show to Housing department my e mail respond to your behavior; our office and myself will not be subject to any abusive language or abusive behavior.
Best of luck with you new home.
May 30, 2018
·Review from Google
Thumbtack Customer
THEIF...I HAVE PROOF WE MAKE 6,556 STOP LYING PATSY UR TRYING TO COVER YOURSELF I HAVE PROOF THOUGH!!!! said I qualified so I applied then within minutes of applying she said I don't qualify and I lost my $100. My daughter and I are disabled she took advantage and I think she is discriminating me. DO NOT TRUST WITH YOUR MONEY
Real Property Management Fairmate's reply
Hi Carolina, According to income provided applicant did not show 3 times rent rate as house hold income. Requirement was advertised and stated clearly on application form.
Patsy
Apr 16, 2018
·Review from Google
Credentials
Business Verified
Real Property Management Fairmate verified
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
6% of gross monthly income for full management service. Minimum $125.00 per month Leasing fee separate from management fee
- What is your typical process for working with a new customer?
Find out client's requirements, inspect property, analysts requirements, recommend solutions, set up workable plan with client, implement agreed plan, evaluate progress and adjust as needed Accomplish annual goals
- What education and/or training do you have that relates to your work?
Broker, Certified Property Manager, Certified Real Estate Analyst