FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide upfront, flat rate pricing on all piano moves. In order to provide a firm price, we need to know the details to each piano move. Details such as; Piano type (upright or grand), Piano size (height for uprights, length for grands), distance from point A to B and access (stairs vs elevators etc...) and scheduling flexibility.
- What is your typical process for working with a new customer?
We can book via: Phone Text Websites Quote Submission Live Chat window on our website and Email All we need are the pick up and drop off addresses (along with the requested info such as Piano Type, Distance, Stairs vs Ground Floor) and we will be able to add you to the schedule.
- What education and/or training do you have that relates to your work?
Moving pianos since 2005