FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that our pricing is transparent and depends on the size of the space and the type of cleaning required. We offer discounts for regular clients and large orders. There are no hidden fees — any additional services are discussed and agreed upon in advance. Payment is required before the cleaning begins.
- What is your typical process for working with a new customer?
Our typical process starts with a consultation where we discuss the customer’s needs and evaluate the space. Then we provide a price estimate and agree on the details. After confirmation and payment, we schedule the cleaning at a convenient time. Once the job is completed, we make sure the customer is satisfied with the result.
- What education and/or training do you have that relates to your work?
Our team has completed professional cleaning training and regularly improves skills through workshops and practice. We are trained in the safe use of cleaning equipment and eco-friendly products. We also follow modern cleaning standards to ensure high-quality service.