FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At reliable moving company, we believe in straightforward and honest pricing no hidden fees no surprises. We want every customer to understand exactly what they’re paying for and why. • hourly rate • minimum hours • Travel time • no hidden fees • Transparency, and flexibility • packing materials
- What is your typical process for working with a new customer?
When a new customer reaches out, our goal is to make their move as smooth and just be as possible from the very first call to the final box unloaded here’s how our process usually goes. • initial contact and information • Estimate and scheduling • Preparation • Moving day • Unloading and final walk-through
- What education and/or training do you have that relates to your work?
My background comes from hands-on experience years of working in the field learning the ends and outs of logistics packing loading and customer service. I started on the truck learning how to handle every type of move and worked my way up to running full crews and managing complex jobs