FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
$50 off any service for all new customers!
- What is your typical process for working with a new customer?
Thanks for reaching out! The first thing we do is have a quick, no-pressure conversation to understand what's going on and what you're hoping to accomplish. From there, we walk you through your options, give you an honest, upfront quote, and schedule a time that works for you. A tech shows up, treats your space with respect, and keeps you in the loop every step of the way. Once the work is done, they explain what they found and answer any questions you have—no jargon, just straight talk. If there is a need for a follow-up, we are happy to take your call and get you what you need.
- How did you get started doing this type of work?
We started this business because we genuinely enjoy helping people feel comfortable and safe in their own spaces. There's nothing better than seeing the relief on someone's face when a problem they've been worried about finally gets solved. It's the kind of work where you really get to make a difference for your neighbors, and that's what keeps us going.