FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide fast, accurate estimates and quotes for repairs or replacements. Each quote includes detailed inspection photos that clearly explain the necessary corrections, helping you understand exactly what needs to be done and why.
- What is your typical process for working with a new customer?
We begin every project with a thorough pre-inspection, including photos, to identify the customer's concerns or issues. Based on our findings, we analyze service options tailored to meet the customer's specific needs and provide a clear cost estimate. If the customer chooses to proceed, we document the work with service photos that show exactly what was done during the project.
- What education and/or training do you have that relates to your work?
We educate our customers on the lifespan of their roof and the importance of timely repairs or replacements. By understanding how your roof ages and what signs to look for, you can make informed decisions that help protect your property’s value and avoid costly damage down the road.