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About
Our focus is quality and honesty! We look at every job as if we were the customer and what our expectations would be in order to make the people we service happy.
Overview
Hired 344 times
Background checked
5 employees
5 years in business
Business hours
SunClosedMon7:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Venmo.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2022
2021
Services offered
Appliance type
Washer / dryer
Refrigerator
Oven / stove
Dishwasher
Power source
Electricity
Gas (natural)
Gas (gasoline)
Other power sources
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Excellent 4.9
124 reviews
5
96%
4
3%
3
0%
2
0%
1
1%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Jim K.
Jan 12, 2022
•
Hired on Thumbtack
5 STARS! Dru from Dakine did an exceptional job installing an island countertop downdraft range hood. The job was a bit complex, in that it needed to integrate with an existing gas range and be compatible with the existing countertop opening. Unlike many other local applianceinstallers who are not willing or able to adjust to complex installs like this, Dru was willing to tackle the problem head on. I now understand he has a background in luxury home building and finish carpentry, which makes him an ideal selection for applianceinstallation jobs that are complex. His rates are very reasonable, he adheres to necessary safety and health protocols, and cleans up after the job is complete. He is a must hire for your challenging applianceinstall jobs. Mahalo, Dru!
Details: Ventilation hood • Electricity
Appliance Installation
Tim S.
Mar 16, 2022
•
Hired on Thumbtack
Very honest and forthcoming. After reviewing the appliances system Dakine suggested replacement before coming out to look an incurring a service charge. I will definitely use them again.
Details: Refrigerator • KitchenAid • Residential
Appliance Repair or Maintenance
Donald F.
Oct 25, 2021
•
Hired on Thumbtack
Drew was on time told us the problem after30 minutes to discover. Indicated the cost to repair we decided to buy new. Unexpected honesty
Details: Refrigerator • Kenmore • Residential
Appliance Repair or Maintenance
Janette E.
Nov 9, 2021
•
Hired on Thumbtack
Cameron was very good at explaining everything he was doing and why he was doing it, he had a trainee with him and they were both very polite, I would definitely request either of them in the future for any repair work on my appliances.
Details: Refrigerator • Samsung • Residential
Appliance Repair or Maintenance
Stacey H.
Nov 26, 2021
•
Hired on Thumbtack
If I could give more stars I would! Dru literally responded on Thanksgiving to an ongoing issue which as of Friday after thanksgiving he resolved and did all the work quickly and made it soo easy for me! This is a company I will use every time I need applianceinstallation and repair in the future! Also will recommend them to everyone! They were amazing!
Details: Washer / dryer • Electricity
Appliance Installation
Credentials
Background Check
Colin Saunders
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Discounts available for first time customers, Teachers, Seniors, Medical Workers, Fireman/Firewomen, Students and Single Parents.
What is your typical process for working with a new customer?
Some appointments are a 2 visit situation. Visit 1 is to assess the problem with your appliance. If parts are required then they will be ordered and picked up to return on a second visit for installation on a date and time that works for you.
What education and/or training do you have that relates to your work?
We pride ourselves on only proper appliance repair service. We never cut corners and will always be honest with the customer if a reality is actually worth it or not.
