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About
Our #1 goal is your satisfaction of an overall service experience. We are BBB Accredited and Google Guaranteed. We provide quality, trustworthy, affordable, and professional service. We warranty all of our repairs for 1 year, parts & labor because we are confident in our ability to properly diagnose & repair your appliances. Our installation services come with a 2 year guarantee on all connections we make. We also offer a 10% discount to all military, first responders, teachers, seniors, and students. Hire properly trained and experienced repair experts!
Overview
Hired 30 times
Background checked
3 employees
5 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2022
Services offered
Appliance type
Washer / dryer
Refrigerator
Oven / stove
Dishwasher
Power source
Electricity
Gas (natural)
Gas (gasoline)
Other power sources
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
23 reviews
5
91%
4
5%
3
4%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Ane R.
May 28, 2022
•
Hired on Thumbtack
Hired to stack washer and dryer. Arrived with all needed equipment and manpower. Quickly and efficiently achieved the stack. No damage to walls, ceiling, nor appliances. Would hire again.
Details: Washer / dryer • LG • Residential
SOCO Appliance Repair LLC's reply
Thank you for the review Ane, happy to help!!
Appliance Repair or Maintenance
Veronica F.
Jan 9, 2022
•
Hired on Thumbtack
Matt was fantastic! Our ice maker broke and Max immediately knew what the problem was, gave us a quote, order the part and fixed it. It was a very pleasant experience. Matt is very professional. Thank you Matt! Mike and Vee Prinsen
Details: Refrigerator • Samsung • Residential
SOCO Appliance Repair LLC's reply
Veronica, I very much appreciate the review! Happy to hear the service was an efficient and professional experience.
Appliance Repair or Maintenance
Jessica B.
Mar 28, 2022
•
Hired on Thumbtack
Didn't want to pay GE to fix my fridge, so we went with SOCO Appliance instead. Great value; excellent work and professional attitude!
Details: Refrigerator • GE • Residential
Appliance Repair or Maintenance
Chrissy A.
Mar 16, 2022
•
Hired on Thumbtack
Matt was great! Responsive, punctual, professional, knowledgeable, reasonable prices. Did quick work for us that we couldn’t figure out on our own all weekend. And had an extra dryer cord since ours was busted. Will definitely be calling him again for any appliance needs and repairs!!
Details: Washer / dryer • Electricity
SOCO Appliance Repair LLC's reply
Hi Chrissy, thank you so much for the review! Super glad you guys had a good experience with our service.
Appliance Installation
Roger D.
Dec 31, 2021
•
Hired on Thumbtack
My clothes washer repair was diagnosed correctly and options explained thoroughly. Installation of parts was done quickly with the option of not installing one of the valves explained. I did install this valve as a precaution. The two water hoses were examined and it turned out that there was no need to replace them. I would recommend SOCO and use this service again.
Details: Washer / dryer • LG • Residential
SOCO Appliance Repair LLC's reply
Roger, thank you for the kind words! I look forward to servicing you in the future should you need it.
Appliance Repair or Maintenance
Credentials
Background Check
Matthew Maki
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
You an find a $50 off coupon on our website. Our prices are more affordable while still providing quality and professional work, a company advertising a low service charge does not mean they will ultimately be more affordable with a repair. We also offer a 10% discount for military, first responders, seniors, and students.
What is your typical process for working with a new customer?
It is always the goal to have whatever is needed on hand during the initial diagnostic visit, however that’s not always possible as we may need parts that aren’t normally stocked. So a return visit is sometimes necessary to fix your appliance, we use a local parts distributor who stocks many parts we don't keep on hand. This makes same day repairs very achievable.
What education and/or training do you have that relates to your work?
We have experience with many manufacturers, have taken their training and have been certified by them. We make sure to have all necessary resources to be able to accurately diagnose any problem you are experiencing.
