FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on square footage, condition, and type of cleaning. I offer transparent quotes with no hidden fees. Deep cleans and add-ons are priced separately. Recurring clients receive discounted rates.
- What is your typical process for working with a new customer?
First, I gather details about the property — square footage, rooms, level of cleaning needed, and any specific concerns. I then provide a clear quote and outline what is included. On the day of service, I arrive on time, walk through the property if needed, complete the job thoroughly, and follow up to ensure satisfaction. Clear communication is important to me throughout the process.
- What education and/or training do you have that relates to your work?
I have specialized training in biohazard cleaning procedures, including bloodborne pathogen safety, proper PPE usage, and contamination control. I follow OSHA safety guidelines for handling and disposing of biohazard materials and use hospital-grade disinfectants and professional equipment to ensure proper sanitation. My training focuses on safety, discretion, and thorough decontamination to protect both clients and occupants.