FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Nexara Services, we believe in honest, transparent pricing. Our rates are based on the size of the home, the level of cleaning needed, and the services requested. We provide upfront estimates with no hidden fees. We also offer discounts for recurring cleaning services and are happy to customize a cleaning plan that fits your needs and budget.
- What is your typical process for working with a new customer?
We start by learning about your cleaning needs and expectations. After discussing the size of the property and the type of cleaning you're looking for, we provide an estimate and schedule a convenient appointment. On cleaning day, our team arrives on time, thoroughly cleans the agreed-upon areas, and follows up to ensure you're completely satisfied with the results.
- What education and/or training do you have that relates to your work?
Our team is trained in professional residential cleaning techniques, proper use of cleaning products, sanitation practices, and efficient cleaning methods. We continuously improve our skills and stay informed about the best products and procedures to deliver safe, effective, and high-quality cleaning services.