FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
What price would you put on trust? That is what I bring you. My prices reflect my experience, know how, and my overall character and consistency that I’ve maintained for the 19 years that I’ve been doing this. I have no hidden fees. My pricing includes my gas, supplies, vacuum maintenance, and labor for all tasks done in a “basic clean” scope.
- What is your typical process for working with a new customer?
My first clean is an “overview:” the best “basic clean” I can give (without venturing into deep cleaning tasks for which I’d have to charge) that covers the main tasks with the amount of details being done based on the last time they’ve had it cleaned. Every time I show up at a client’s home, more and more details will get done within the “basic clean” scope. This would include baseboards, dusting high up places, dusting walls, doing indoor windows (even outdoor if I can reach them), among other tasks! I follow my own quote: “If it’s dirty, I’m going to want to clean it.”
- What education and/or training do you have that relates to your work?
I started cleaning when I was five years old. My dad would have me clean bathrooms every week. When I began cleaning professionally in 2006, I began learning from my clients. Most notably are the nurses for whom I clean. They are always giving me tips, tutorials on making sure bacteria was washed away, as well as tuning me into new products.