Patricia Unger provides superb transcription services. Yet she also does much more. She adds enthusiasm and excellence to the writing process. When Patricia transcribed my interview with jazz pianist Eli Yamin, from Jazz at Lincoln Center, she also worked though some editorial changes with me. Thanks to her intelligence, thoughtfulness and high professional standards, the resulting article reflecting both my personal interest in music and professional expertise in leadership, has been read and appreciated for many years and Ill always remember Pattis valuable contribution.