FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing varies depending on the specific service, type of lock, or vehicle. We provide transparent, upfront quotes with no hidden fees. We also offer discounts for seniors, military personnel, and repeat customers.
- What is your typical process for working with a new customer?
When a new customer contacts us, we start by understanding their specific needs and gathering details about their situation (e.g., lock type, vehicle make and model). We then provide an estimate and schedule a service time that works best for them. On-site, we work efficiently and ensure customer satisfaction before completing the job.
- What education and/or training do you have that relates to your work?
I am a locksmith with hands-on training and extensive experience in lock repairs, key duplication, key fob programming, and advanced security systems. I stay updated on the latest technology to provide top-notch service.