FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The test kit costs $300 + $12 shipping and handling. A 45-minute consultation to review your personalized DNA report is included.
- What is your typical process for working with a new customer?
Step 1 At-home DNA collection. The client received a saliva-based collection kit, completes the swab or spit sample, and mails it to a secure, accredited laboratory. Step 2 Genetic analysis. The lab analyzes specific genetic markers (SNPs) associated with metabolic pathways, nutrient absorption, fitness response, stress response and sleep quality. Step 3 Virtual Consultation. The client meets with their coach via video call. The coach translates complex technical genetic data into easy-to-understand health insights. Step 4 Hyper-personal action plan. The coach and client co-create a sustainable daily routine targeting specific genetic tendencies (e.g., shifting macronutrients ratios or picking endurance over power workouts).