Capstone LLC

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Ladder work

Length of items over 6 ft

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Review Summary

Great 4.8

(186 reviews)

This pro is praised for their professionalism, responsiveness, and expertise in providing efficient and cost-effective services. Customers appreciate their friendly demeanor, problem-solving skills, and attention to detail. The pro often saves customers money by suggesting alternative solutions or identifying issues beforehand. They are highly recommended for their exceptional work and customer service. However, one negative review mentions poor communication and unexpectedly high pricing, but it does not reflect the overall positive feedback.

AI-generated summary of customer reviews

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Introduction

Hello there :) My name is Leo, 31yrs old engineering background. I do various private home installation for sometime now. I understand how important your home is to you. That's why I provide personalized TV mounting and furniture assembly services that are tailored to your unique needs and preferences. I take pride in treating your home with the same care and respect that I would my own, ensuring that every installation and assembly is done to perfection. From selecting the right mounting brackets to assembling your furniture with precision and care, I work with you every step of the way to create a space that truly feels like home. Let me help you bring your vision to life :) contact me today to schedule your appointment. Cheers!

Overview

Current Top Pro

Hired 456 times

Background checked

4 employees

8 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Featured Projects

142 photos

Samsung Frame TV on Tile mount
TV Mounting
75inch smasung frame on mantle mount
TV Mounting

Reviews

Great 4.8

186 reviews

5

91%

4

2%

3

2%

2

1%

1

4%

Read reviews that mention:

Jeromie C.

6 days ago

·

Hired on Thumbtack

We needed to hang a picture above some stairs, where gravity was an issue. He knew exactly how to configure a ladder to reach the height like he'd done it a hundred times. He took careful measurements and he even provided securing strips so the picture wouldn't move. He was courteous and efficient the whole time. We will be calling him for our next project.

Details: 1 - 5 • No, none of my items are more than 6 ft long or weigh more than 20 pounds • Ladder required • Residential

Picture Hanging and Art Installation

Annette H.

Apr 27, 2024

·

Hired on Thumbtack

Leo was incredible! He took extra time explaining the process. I had a mount that was too high; on a rock fireplace and a lot of cords hanging everywhere. He put in a new adjustable bracket, added a sound bar and concealed all the equipment. I’m a happy customer! This was done right! Thank you!

Details: Wall mount above fireplace • Not sure, need professional's help to determine • TV larger than 60 inches • Yes, there’s an electrical outlet nearby • No, I don’t need to conceal cables and wires • Yes, I already have a mount or stand • Articulating (tilts up and down, moves side to side) • None

TV Mounting

Ryan K.

Jan 12, 2024

·

Hired on Thumbtack

Leo was great to work with. Took his time and gave fair pricing and even gave me cheaper options to look at. I was initially going to install a new outlet behind the tv but he gave me a workout that saves me $200-300

Details: Wall mount • Drywall • TV smaller or equal to 60 inches • Yes, there’s an electrical outlet nearby • Yes, I need to conceal cables and wires • Yes, I already have a mount or stand • Articulating (tilts up and down, moves side to side) • Gaming console • Sound bar

TV Mounting

Jim B.

Jan 2, 2024

·

Hired on Thumbtack

Leo did an incredible job installing our wall mount for the new TV which he also installed and set up. Plus he hid all the wires and just love the end result. I would highly recommend him.

Details: Wall mount • Drywall • TV smaller or equal to 60 inches • Yes, there’s an electrical outlet nearby • No, I don’t need to conceal cables and wires • Yes, I already have a mount or stand • Articulating (tilts up and down, moves side to side) • Sound bar

TV Mounting

Bobby C.

Jan 2, 2024

·

Hired on Thumbtack

I bought a new house and hired Leo with Capstone to install my TV. My walls have a recess for hiding wires. However, my builder did a terrible job with the tube that was installed in the wall. It was taking a long time so I explained to Leo that it was okay and I'd deal with the cables not being hidden. Leo wouldn't accept that and continued to work until he was able to run all the cables behind the wall, which he did!!! I told him how much I appreciated him doing that and his response to me was, " I wouldn't want my house halfway done so I won't do that to you." I'll use him again in the future! Thank you..

Details: Wall mount above fireplace • Drywall • TV larger than 60 inches • Yes, there’s an electrical outlet nearby • Yes, I need to conceal cables and wires • Yes, I already have a mount or stand • Tilt (angled up or down) • Gaming console • Cable or satellite box • Sound bar

Capstone LLC's reply

Thank you for the kind reviews! We strive for perfect execution with any job at hand. We look forward to win your business in the future. Regards, ~Capstone Team

TV Mounting

Credentials

Background Check

Leoul Assefa

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Capstone provides customized quotes based on the specific requirements of each customer. Pricing may vary depending on factors such as the complexity of the installation, the size and type of the TV, the location of the mount, and any additional services requested. Depending on the season or any ongoing promotions, we may offer discounts or special packages for bundled services.
What is your typical process for working with a new customer?
It involves an initial consultation, on-site evaluation, customized proposal, agreement and scheduling, equipment procurement (if necessary), installation, testing and calibration, customer orientation, and post-installation support.
What education and/or training do you have that relates to your work?
4+ years in the construction business and practical experience through apprenticeships or working under experienced technicians.

Capstone LLC

FAQs

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