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Go King Mover
Go King Mover

Go King Mover

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Scheduling
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Introduction
My background is in customer service. Since purchasing this company I pride myself on focusing on good customer relations. Moving can be a very stressful event. I like the fact that the focus of myself and my staff is taking the stress out of moving for people.
Overview

Hired 1 time

78 employees

12 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

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Services offered
Furniture for delivery

Sofa

Armchair / recliner

Loveseat

Dining table

Additional services needed

Packing services and supplies

Furniture assembly

Projects and media

14 photos

Projects and media

14 photos

Reviews
Good 3.7

18 reviews

5
55%
4
17%
3
0%
2
0%
1
28%


pro avatar
John K.
Oct 1, 2013
If I could give them a zero I would. This company didn't even bother to show up to move me, nor did they call to tell me they weren't coming. NOT one but TWO Time. They have no respect for their customers. The day before my move, they called and gave me a three hour window to be home. From 10 am to 1 pm. The day of my move, 12:50 comes around and I call them to find out where they are. They assured me someone was calling me right now. At 1:20, I called and said I never got the call and where were the movers b/c they have NOT showed up yet. I explained I had a cleaning crew coming at 3 and a walk through the following day. They said they were still on their morning job and then gave me a new time. My new window was from 4 - 6 pm. No one bothered to call or show up for this appointment either. When I called at 5:30, they said they were wrapping up and was calling me right then. NO ONE DID. Kind MOVERS set two windows for me to wait and not only did they NOT show up, they didn't have the courtesy to call me and tell me to make other arrangements. I then called the Manager and told her the situation. I told her I was reaching out one more time before writing a formal complaint to the BBB and she still hasn't returned my call. Obviously they don't care about their customers or people time. B/c they have been so unprofessional I had to move at NIGHT, pay the cleaning crew to come two days later and had to reschedule my final walk through. They messed up not only my schedule but other peoples and don't even care. This company is the most unprofessional company I have EVER dealt with. I will NEVER recommend them to ANYONE and will always tell EVERYONE my experience. How they can even stay open is beyond me.
pro avatar
Kirk H.
Oct 13, 2013
Unfortunately I scheduled our move on the day of the massive flooding recently and it rained hard all day. When i called to see if they were still coming they asked if we could reschedule the following day and give me 10% off the total. I thought that was very cool as they didn't have to do that. On the day of the move they were 2 hours later than was scheduled due to the flooding in the area. The 3 men who showed up were extremely professional and moved very fast. They did a fantastic job and never complained once about all the stuff in our basement and moving to a second floor in the new place. The 26' truck was full top to bottom and front to back. I was very impressed with how they handled all of our things. From the time they arrived to when they took the last item off the truck, totaled 4 hours. It would have taken me at least 12 hours and I would have been exhausted. When we move again in 2 years I will defiantly be calling them and hopefully the same 3 gentleman will arrive.
pro avatar
Jennifer R.
Oct 31, 2013
Go King Mover's reply
pro avatar
Mike S.
Nov 26, 2013
King Moving did an excellent job with my delivery! They picked up my product from the store right on time and arrived at my house on time. The crew was very professional and was very meticulous about their work. The delivery went as planned with no problems at all. They cleaned up after themselves and left no garbage or trash on my property. After my experience with King Moving I referred my brother to them as well. My brother used King Moving and had the same wonderful experience that I had. I would have no problem using King Moving again if I ever need anything delivered or moved in the future. I highly recommend King Moving to anybody that needs to hire a moving company for any reason.
Go King Mover's reply
He Mike, We really appreciate the review. I am thrilled to hear that your move went so well. Moving is never easy. They say it is one of the top ten most stressful events for individuals and families. Our teams are trained to make your move go as stress free as possible. Not to say that nothing ever goes wrong but we really try to take the stress out of moving. Mike thanks again.
pro avatar
Cheryl W.
Aug 11, 2014
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