FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in simple, transparent pricing, no surprises or hidden fees. Every quote is customized around your home’s size and the type of cleaning you need. Whether it’s a standard refresh or a top-to-bottom deep clean, you’ll always know exactly what’s included. New clients get a special discount on their first deep cleaning! It’s our way of saying welcome and showing what “Trailside clean” really feels like.
- What is your typical process for working with a new customer?
It’s hard to know who to trust with your home, especially when you’re booking for the first time. We start with a friendly call to understand your home, your schedule, and your priorities. Then we send a detailed quote, confirm your date, and show up on time, fully equipped and ready. After the cleaning, we follow up to make sure every detail met your expectations before you book again. Simple, clear, and stress-free.
- What education and/or training do you have that relates to your work?
Our team isn’t just “good with cleaning supplies.” Every cleaner is trained in professional home care standards, safe product use, and efficient methods that deliver deep results without harsh chemicals. We’re proud to use pet-safe and eco-friendly products, perfect for Colorado families who value clean, healthy living. You can relax knowing every member of our team treats your home as carefully as their own.