FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
rNa Movers fees are based on the inventory, distance, and services that our customers need. Also, our system then calculates the time it takes to complete the task and comes up with a discounted estimated price.
- What is your typical process for working with a new customer?
We ask for the details of the client and request the client's inventory to provide a more detailed and accurate estimate.
- What education and/or training do you have that relates to your work?
We go through extensive training on how to pack everything before scheduling our employees. We also go over the equipment and packing supplies that they will be using. Aside from that, we talked about the contract's terms and conditions, as well as the company's regulations and policies.