Although we do an excellent job at doing just this, I would like to start by stating that you cannot please everyone. I would also like to state that none of the above post was ever communicated during our program, or at any time after our program, it's been almost year since I've heard from Kyle and I have never heard any of this until this review. Had this information been communicated we would have taken care of the issue and this would have been resolved. Some people are just very passive aggressive people and I understand that. But for it to be a reflection of my business is just not fair, or true. If you're looking to build muscle, building muscle is exactly what we specialize in. If you're looking to drop fat, this is exactly what we specialize in. If you are looking to make a complete body transformation in the least amount of time possible, in the safest way possible, we are the team for you. If you're looking for a physical therapist, we aren't the trainers for you. Kyle basically trained himself for 6 months, and I was his accountability partner and motivator, as he admits, our process works, and it works well, but you have to believe and trust in the process. Kyle does not listen or take guidance well, and he stated in my consultation with him that he was a self proclaimed "know it all," I knew I would have my hands full with him, but I also did what I could to try to please him and work with his personality. I wish Kyle the best. Berto God bless.