FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We don't. We price our jobs by the job. Our Technicians are not paid by commission but rather by the task that they perform. They can't raise prices to pad their paychecks. And unlike those more well known plumbers we don't fire techs who fail to sell enough every pay period. Over 60? Military, police or fire rescue? No fancy math. We have a separate price list thta simply costs you 15% less on the labor portion. We just can't get those parts stores Home Depot and the like to care tosave you money on parts.
- What types of customers have you worked with?
We repair and replace water lines, drain and sewer lines and gas lines. Some of our Techs also install water heaters and canle / clean sewer lines. Over 65% of our work is commercial, government and industrial. We do no new constructions.
- What advice would you give a customer looking to hire a provider in your area of work?
The price you pay us or anyone else depends on what they charge and what they are proposing you have done. Buying on an hourly rate will cost you more if you haven't picked the right option. And the right option isn't what the know how to do. It is critical that you understand the root cause of an issue, all the options and warranties and the price for the solution. For example we are the only plumber in Colorado that guarentees sewer line cleaning for over a year! Most companies are 30 days or 90 days. Many repairs are also covered by insurance companies so be sure your service provider is approved and able to support your claim adjusters' needs. If the plumber you are dealing with can't show you a list of satisfied customers who used them for what you are needing completed; RUN.