FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I offer competitive and transparent pricing for my services. For individual services, I charge $50 for résumés, $50 for cover letters, and $40 for LinkedIn profile work. However, I also offer discounted packages to provide greater value. The "Résumé + Cover Letter Package" is available for $90, a $10 discount. For those seeking a comprehensive solution, the "Résumé + Cover Letter + LinkedIn Package" is offered at $120, providing a $20 discount. It's important to note that my pricing reflects the exceptional quality of work I provide. With a PhD in Communication Studies, I bring a unique blend of expertise and proficiency to each project. My background in persuasive and strategic communication enables me to deliver top-notch results efficiently, allowing me to offer competitive rates without compromising on quality. By being a "cost leader" in this space, I aim to make professional résumé and cover letter services accessible to all.
- What is your typical process for working with a new customer?
My typical process for working with a new customer involves clear and efficient communication to ensure their needs are met. 1. I start by engaging with the client via email or phone to understand their background and career objectives better. This initial consultation helps me tailor my services to their specific requirements. 2. If the client already has a résumé, I request them to send it to me for review along with any additional information they wish to include. I have a structured set of questions to ensure I gather all relevant details before beginning. 3. For clients without an existing résumé, I provide a questionnaire to gather essential information such as job titles, education, and experience. This enables me to kickstart the writing process promptly. 4. Once I have all the necessary information, I begin crafting their documents with a typical turnaround time of 5-7 business days. However, I often complete projects more quickly, ensuring a swift and efficient service delivery.
- What education and/or training do you have that relates to your work?
My expertise and experience is backed by a PhD in Communication Studies with a focus on persuasion and equips me with the skills to help clients effectively communicate their value and elevate their careers. Additionally, my minor in Digital Media enhances my ability to create compelling content tailored to each client's needs. With over a decade of experience, I've assisted hundreds of clients in framing their expertise for maximum impact. While I temporarily closed my Thumbtack Pro profile in 2020 due to increased responsibilities in project management within higher education amidst the COVID-19 pandemic, I'm now back and fully committed to helping clients enhance their careers. My return signifies my renewed dedication to providing top-notch résumé, cover letter, and LinkedIn services to those ready to take the next step in their professional journey.