It’s free with no obligation to hire
Current Top Pro
Hired 26 times
15 years in business
(Mountain Time Zone)
Mon - Sat
4:00 p.m. to 9:00 p.m.
Credit card, Cash, Paypal, Square
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
Jul - Dec
Photos and Videos
Computer not turning on,
Slow computer performance,
Virus or malware,
System error or blue screen,
Troubleshooting needed to determine issue
Joshua was absolutely exceptional! I was able to give him a list of things I needed fixed or needed help with and he solved everything I gave him and he was able to fix some other issues on top of those I requested. It was easy to make an appointment, he was on time, got to work right away and was extremely knowledgeable and professional. I will call Joshua for all my future computer needs. Very very happy! Thank you!Jan 1, 2018Verified
Josh was amazing and very knowledgeable! Extremely helpful to me.Apr 26, 2019Verified
Solutions by Joshua Troy was very knowledgeable, professional, and pleasant to work with. He made the lessons very easy to understand. He not only takes his time to explain details and ask questions but he makes sure you are actually able to execute the operation. He even created practice assigments and follow up emails regarding our tutor session. He is an outstanding tutor and I would recommend him to family and friends.Apr 3, 2019Verified
Printer and Copier Repair
Joshua came to service our equipment within a day of contacting him on Thumbtack. He is extremely personable and knowledgeable and was able to troubleshoot the problems on his first visit. We would recommend Solutions by Joshua Troy for anyone in need of tech services and will not hesitate to contact him in the future.Mar 5, 2019Verified
Joshua was excellent explaining every question I had. :-)May 6, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I’ve acquired numerous skills over the years and although I want my pricing to reflect that, I also want to stay affordable. Given that, I believe my pricing is within the mid-range of other professionals and I offer discounts for military, veterans, and seniors.
- What is your typical process for working with a new customer?I try to engage with my customers and understand the problem that needs to be solved. When it comes to questions, I normally ask them to send them in advance to identify anything I my need to do a little digging on prior to us meeting so I come fully prepared to utilize our time effectively.
- What education and/or training do you have that relates to your work?I received my bachelors in Information Technology and have a Masters in Information Sciences. In addition, my skills focusing in business analysis and project management in my professional career also contributed to my education and training. In the last 4 years, I have been expanding my knowledge of business intelligence (web and application analysis tools).