|Sunday||5:00 p.m. to 8:00 p.m.|
|Monday||5:00 p.m. to 8:00 p.m.|
|Tuesday||5:00 p.m. to 8:00 p.m.|
|Wednesday||5:00 p.m. to 8:00 p.m.|
|Thursday||5:00 p.m. to 8:00 p.m.|
|Friday||5:00 p.m. to 8:00 p.m.|
|Saturday||5:00 p.m. to 8:00 p.m.|
Solutions by Joshua Troy
About this pro
14 years in business
16 hires on Thumbtack
He made me realize how much I already know while at the same time making me realize how much I need to learnMar 5, 2018Verified
Joshua was absolutely exceptional! I was able to give him a list of things I needed fixed or needed help with and he solved everything I gave him and he was able to fix some other issues on top of those I requested. It was easy to make an appointment, he was on time, got to work right away and was extremely knowledgeable and professional. I will call Joshua for all my future computer needs. Very very happy! Thank you!Jan 1, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I have set pricing tiers for the different services I provided. I try to keep pricing affordable for customers and provide an optimal level of service no matter the cost
- What is your typical process for working with a new customer?I try to engage with my customers and understand the problem that needs to be solved. When it comes to questions, I normally ask them to send them in advance to identify anything I my need to do a little digging on prior to us meeting so I come fully prepared to utilize our time effectively.
- What education and/or training do you have that relates to your work?I received my bachelors in Information Technology and have a Masters in Information Sciences. In addition, my skills focusing in business analysis and project management in my professional career also contributed to my education and training. In the last 4 years, I have been expanding my knowledge of business intelligence (web and application analysis tools).