FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
TruBlue pricing is by the project, not by the hour, so you know exactly what to expect. We use only background checked, insured, and experienced employees of TruBlue to ensure work is always completed with a satisfactory level of quality control.
- What is your typical process for working with a new customer?
TruBlue will arrange for professional technician to meet you at a day and time of your choosing. We'll walk through your project needs with you and gather information relevant to create a no obligation free estimate. After the initial assessment, we then create and email a customized and detailed estimate, which you may approve or decline electronically. You will have direct access to the person who created your personalized estimate, should you have any questions or concerns. After work is completed, a dedicated technician to walk through with you to be sure all work is completed to your specifications and satisfaction.
- What education and/or training do you have that relates to your work?
Our team is comprised of professional and licensed craftsmen that bring an abundance of experience in a variety of projects. Our teams are continuously receiving additional credentials and training, but also complete certifications that are specific to senior home modifications and home safety. The dedication to our clients' needs and project desires ensures that the quality of work provided is above expectations.