Rocky Mountain Enterprises LLC

Englewood, CO

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About this pro

How does your business stand out?

As a company RME delivers a far superior product while providing excellent customer service.

What do you enjoy about the work you do?

At RME we enjoy providing our customers with an excellent final product for a fair price. A lot of roofers have tarnished the reputation of this industry but here at RME we enjoy restoring the faith one customer at a time.

Location

Englewood, CO 80112

Background check

Complete

Years in business

6

Number of employees

15

Times hired on Thumbtack

100

Reviews

35 Reviews
  • Katherine T. Sep 19, 2017
    Roof Installation or Replacement
    Verified Review
    Did great work, gave good impression at first meeting, then communication promptly went downhill and our contact was never onsite, only sub contractors who didn't speak English and showed up when not expected. Cost was also far more than originally stated, and communication between us and insurance company was not brokered by contractor as promised. Hailstorm happened in April and work was finally completed in August despite us receiving our first insurance check almost immediately and RME committing to the project in May. Hence why I am just now able to review.
  • Keith N. Sep 15, 2017
    Roof Installation or Replacement
    Verified Review
  • Amy C. Aug 22, 2017
    Roof Installation or Replacement
    Verified Review
    RME responded and looked my house next day. Replaced my roof as scheduled. Very easy to work with! Great job!
  • Erik S. Aug 15, 2017
    Roof Inspection
    Verified Review
    Ryan and Darrin were great to work with. I didn't like the way that the gutters looked and they came back multiple times to fix and adjust them.
  • Gina T. Aug 14, 2017
    Roof Installation or Replacement
    Verified Review
    Did not hire them for job. Would not give a cash bid. Wanted on,y the insurance paperwork to go off their measurements, etc. man who came out did not even measure the roof.
    Darrin A. Aug 14, 2017

    Here is the quote that was sent to Gina on May 31 2017 at 8:27pm. Hello Gina, Thank you for taking the time to view my quote. We are a class A general contractor that specializes in storm related damage. We only use the best materials when replacing your roof including a Class 4 shingle and synthetic under-lament. Because Colorado got hit so hard this year there are a number of other things that need replacing including gutters, paint, skylights, windows etc. We can do them all! The best part is we only work for insurance proceeds. At no time do we ask the homeowner to come out of pocket. We are offering up to $1000 in Thumbtack discounts and upgrades so please call or email me to schedule a free no obligation inspection and estimate. Cordially, Darrin Azar darrin@rmeroofing.com 720.663.7766 www.rmeroofing.com It specifically states that we work for insurance proceeds! Gina stood our project manager up on two different occasions with no prior notice. We were professional, courteous and at no time did we discuss a cash price. My project manger finally met with Gina and did a thorough inspection of the property identifying a number of things the insurance company missed. We do not measure roofs by hand anymore nor does the insurance companies. It is unnecessary with today's technology. We use a service called Eagle View which we order and pay for once a customer is under contract. It is much more accurate and safer for the PM. Gina's request specifically stated that she was looking for an estimate and that it was for an insurance claim. Our company operates 100% off the insurance paperwork and that is why we needed to see it. We try to please every customer the best we can and bent over backwards to adhere to her scheadule and meet all of her demands. Not sure why she gave us a bad review.

  • Thumbtack Customer Jul 30, 2017
    Darrin messaged me on Friday, we talked on the phone and he said the concrete guy would get in touch to schedule a bid Saturday. No one ever contacted me. I sent him a message and it was ignored.
    Darrin A. Aug 14, 2017

    Sorry for the mis communication we do not do concrete work any longer. We are just to busy with storm damage at this time. We will let you know if we start doing concrete work again sorry for the inconvenience. Darrin

  • Craig B. Jul 15, 2017
    Roof Repair or Maintenance
    Verified Review
    Darren and Rocky Mountain Enterprises took good care of me. I have a commercial property with an old roof and Darren made it a point to fix as much as he could for as little budget as possible just to start the relationship and be helpful to me. I appreciate him going the extra mile to win my business and help me out. Thank you for the solid work!
  • Ben C. Jun 29, 2017
    Roof Installation or Replacement
    Verified Review
  • Hampton B. Jun 29, 2017
    Roof Installation or Replacement
    Verified Review
    We were very happy with the new roof that RME put on our house after the big hailstorm. Their team was professional, fast and responsive. A great experience working with a contractor.
  • Royel C. Jun 20, 2017
    Roof Inspection
    Verified Review
    The owner came by and said he saw hail damage in main roof. So I called insurance company and filed a claim. Insurance company came and saw no damage. Rocky mountain enterprises went check again and said no damage in my main roof. So I filed a claim for nothing and now it will be in my record because of this company.
  • Christine V. Apr 20, 2017
    Roof Repair or Maintenance
    Verified Review
    AAAA++++
    Darrin and the gang made the process easy! Darrin worked with the insurance company and everything was taken care of in a quick and timely manner. Our roof and our house have never looked better. I highly recommend RME for your roofing and contracting needs!
  • Lisa P. Apr 19, 2017
    Roof Repair or Maintenance
    Verified Review Updated
    JAN. 9TH WINDSTORM
    RME DID A GREAT JOB ON THE INSTALLATION OF MY NEW ROOF AFTER THAT AWFUL WINDSTORM ON JAN. 9TH....I WOULD HIGHLY RECOMMEND THEIR SERVICES!!!
  • Verified Review Original
    JAN. 9TH WINDSTORM
    RME DID A GREAT JOB ON THE INSTALLATION OF MY NEW ROOF AFTER THAT AWFUL WINDSTORM ON JAN. 9TH....I WOULD HIGHLY RECOMMEND THEIR SERVICES!!!
  • Fred S. Apr 19, 2017
    Roof Repair or Maintenance
    Verified Review
    Highly Recommended
    Darrin was very helpful throughout this whole process. We had wind damage on Christmas and I sent out some feelers not expecting anyone to give up their holiday to help, Darrin did. He was able to come out and look at our roof the next day. He helped setup and deal with our insurance provider who I didnt end up using but it didnt matter to Darrin he was mainly focused on getting my house back up with the roof and such. I also had solar panels on my roof that they were very helpful with guiding along the proper steps to take to remove them and have the put back on. At the end of the day if I needed to do another roof job or someone I knew needed one I would highly recommend RME services.
  • Erin M. Apr 3, 2017
    Roof Installation or Replacement
    Verified Review
    Dealing with a Professional
    I would highly recommend Darrin. He was very upfront with me. He asked all of the right questions and obtained information so that the quote was honest and fair. Because of his due diligence, I do not think "surprise or unforeseen charges" are a part of his business. A true professional.
  • Tammy D. Feb 28, 2017
    Roof Installation or Replacement
    Verified Review
    Excellent Service
    Corner lot fence installed. They were amazing. I highly recommend them. Very professional.
  • Michelle. K. Feb 24, 2017
    Roof Repair or Maintenance
    Verified Review Updated
    Make certain you have a written contract for every detail of your job!
    I hired them to do repairs on a tile roof and small play house. They gave an estimate for the house but said they forgot to look at the play house. I explained the play house had shake shingles that had blown off during our last wind storm and told them the size of the roof. He informed me that they don't carry shakes anymore but they would match the shingles to the shed that sits next to the play house. At the time I was assured it would be done for $100-$150 to which I agreed. The work was completed in a timely manner but when I received the bill the play house was $250. When I called to inquire why the bill was $100 more than quoted I was told he didn't realize it had shakes and they had to make a run to purchase the shingles and he had $100 in materials and "That's what the bill is." He was unwilling to discuss this further with me. The work was fine however, please use caution dealing with this company as they do not stand by their word! *** Problem resolved promptly and graciously! The problem that I encountered with this company was due to the fact that Darrin the owner was out of the country and the Project Manger was the person I dealt with. He did not have the authority to deal with my issue. Once Darrin was back he made the adjustment. Again, as I said the work was done well and in a timely manner. I would most definitely use this company again!!!
  • Verified Review Original
    Make certain you have a written contract for every detail of your job!
    I hired them to do repairs on a tile roof and small play house. They gave an estimate for the house but said they forgot to look at the play house. I explained the play house had shake shingles that had blown off during our last wind storm and told them the size of the roof. He informed me that they don't carry shakes anymore but they would match the shingles to the shed that sits next to the play house. At the time I was assured it would be done for $100-$150 to which I agreed. The work was completed in a timely manner but when I received the bill the play house was $250. When I called to inquire why the bill was $100 more than quoted I was told he didn't realize it had shakes and they had to make a run to purchase the shingles and he had $100 in materials and "That's what the bill is." He was unwilling to discuss this further with me. The work was fine however, please use caution dealing with this company as they do not stand by their word!
  • Tom B. Feb 23, 2017
    Roofing
    Verified Review Updated
    Rocky Mountain Enterprises LLC
    Darrin Azar and his RME crew did a great job on putting on a new roof for us. Would highly recommend him for your roofing needs.
  • Verified Review Original
    Rocky Mountain Enterprises LLC
    Darrin Azar and his RME crew did a great job on putting on a new roof for us. Would highly recommend him for your roofing needs.
  • Lee S. Feb 10, 2017
    Roof Installation or Replacement
    Verified Review
    Rme awesome
    Darren was awesome knew his roof knew his products knew the solutions knew the insurance companies and he is going to be our new lead guy for our roof
  • Pamela U. Jan 31, 2017
    Roof Installation or Replacement
    Verified Review
    GREAT Finished product, AWESOME Customer Service
    Boy I tell you what GREAT Finished Product, completed within a week from time of estimate. AWESOME Customer Service, very knowledgeable professionals. Will definitely recommend to neighbors and friends. I give them an A+++
  • Stacy S. Jan 18, 2017
    Roof Repair or Maintenance
    Verified Review
    Im pleased with rocky mountain enterprises...
    My experience with rocky mountain enterprises and with darrin azar was great...he got the job done quickly and it looks great...i was also pleased with his professionalism and communication...i feel he standz by his work....
  • Peter B. Sep 1, 2016
    Roof Repair or Maintenance
    Verified Review
    Great first impression!
    So far, so good. I've spoken with Thomas a few times and he's been very friendly, knowledgeable and answered all my questions in regards to insurance, claims, and payments. I currently have them contracted to replace my roof, I'm quiet confident they'll do a great job.
  • Andrey Z. Jul 19, 2016
    Roof Repair or Maintenance
    Verified Review
  • Aaron I. Jul 13, 2016
    Roofing
    Verified Review
    Darrin was fantastic from start to finish. He was clear on what I need to do to proceed with the insurance and was very knowledgeable about the insurance process. Darrin made sure to update me on any changes and made he upadeted me as the job was beginning/completed. I highly recommend Rocky Mountain Enterprises LLC with full confidence they will be sure to make getting a new roof or repairing a room as painless as possible!
  • Terri S. Jan 14, 2016
    Roof Repair or Maintenance
    Verified Review
  • Kim H. Jan 6, 2016
    Roof Installation or Replacement
    Verified Review
    Great Job, they went above and beyond my expectations.
  • Mark F. Dec 3, 2015
    Roofing
    Verified Review
    Roof replacement, gutter replacement and installation, flashing repair, skylight resealed, bringing roof up to code, etc. Darrin was great to work with, kept me informed of when materials were arriving and when the work would commence. I am asking Troon to do other work for me.
  • Jennifer S. Dec 1, 2015
    Roof Repair or Maintenance
    Verified Review
  • Michael T. Nov 10, 2015
    Roofing
    Verified Review
    Troon restoration replaced the roof on my rental property this summer and did an excellent and timely job. Was especially pleased with how Darrin Azar kept in communication with me throughout the job. I had invited 4 different roofers to bid this difficult job. He was the only one who had the confidence and experience to do the work. The others weren't sure how to handle the insurance company but Darrin had no problem and convinced me that he was the right roofer for the job. Thanks troon and thanks Darren.
  • Curtis F. Oct 9, 2015
    Darin and his team done a great job on my roof and painting my home .I would recommend them over and over again great team
  • Robert H. Sep 11, 2015
    Roof Installation or Replacement
    Verified Review
    A job that the company said would be completed in 2 weeks took 2 months items they said they would take care of they denied later avoid this company at all costs
    Darrin A. Sep 24, 2015

    Mr H is not at all being fair in his review. Here are the facts. He lives over 100 miles one way from our office.and was out of town and unable to be contacted for at least half of the two months it took. In addition his roof is a 14/12 pitched mountain cabin. The steepest roof we have replaced all year. It took us 3 solid days to complete because of how steep it was. Our crew actually camped there for two nights. After the roof was completed we had our gutter crew drive the 3 hour one way drive to do his $300 worth of gutter repair and he send them away saying he wanted a different color than what was originally installed. We also got Mr H an additional supplement for his shed that the insurance company did not originally pay for. We did all this work for only $6500. We actually lost money on this job and at no time asked the home owner to cover the additional costs. This just goes to show you cant please every customer but we sure work our hardest at trying. We treat every home like it were our own.

  • John M. Aug 7, 2015
    Roof Installation or Replacement
    Verified Review
    Easy to work with. Great communication. Workers were courteous and on time. Oh yeah, roof looks GREAT! Thank you.
  • Joni G. Jul 16, 2015
    Roof Installation or Replacement
    Verified Review
  • Scott B. Jun 30, 2015
    It was a pleasure working with Darrin. He helped me with an insurance claim for hail damage on my roof. He communicated with us very well and kept us informed on what was happening all through the process. He worked closely with the adjuster and insurance company to make sure we received the most out of our claim. Darrin also made sure everything was up to code and got us a high quality roof. He worked around our schedule to get the construction done and we were very happy with that.
  • Harriet I. May 29, 2015
    Troon Restoration I would highly recommend to a friend or family member. They are extremely efficient and honest and do a great job!!! Darrin was a pleasure to work with and was kind and answered all my questions and did everything as promised. I am very pleased we choose TR.
  • Robert P. Apr 18, 2015
    Troon was a great company to work with. Darrin made the whole process simple and easy. Troon was able to almost double my initial insurance claim. It was worth the extra wait. My house looks next to new thanks to Troon and its hard working employees!

Q&A

What is your typical process for working with a new customer?
We inspect your property thoroughly and discuss damage and repairs needed.
What education and/or training do you have that relates to your work?
Contractors license
How did you get started doing this type of work?
I have owned real estate since I was 18 yrs old. Restoring properties has always been a passion of mine.
What types of customers have you worked with?
Commercial and Residential property owners
What advice would you give a customer looking to hire a provider in your area of work?
Make sure the company not only does quality work but is also effective in getting you all proceeds from your insurance claim. Be sure you hire some one who will treat your property like it was their own.
What questions should customers think through before talking to professionals about their project?
Asking for a list of recent satisfied customers and then calling those referrals to see how they feel about the company and salesperson they are about to do business with. I would also not make price the final deciding factor. In this world you get what you pay for you hope but value is the most important thing.