- What should the customer know about your pricing (e.g., discounts, fees)?
Hourly and Flat rates available. (minimum charges apply) Discounts may apply Trip charges may apply based on mileage Packing materials available, pickup & delivery (delivery fees may apply)
- What is your typical process for working with a new customer?
Initial contact via phone, email, or walk-in. Discussion about the potential move and/or storage needs. Written, emailed estimate available based on description, or list provided. Physical, on site estimate available, free of charge, if requested. Schedule date and time for move. Emailed confirmation. Staff available via, office, phone, or email during business hours for any questions regarding our services, or questions regarding an upcoming, scheduled move.
- What education and/or training do you have that relates to your work?
Ten years experience in the Moving and Storage industry.