FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our base rate is $50 per hour, per person. We staff the job to ensure maximum efficiency. We focus on transparency, which means you pay for the time we spend actively working on your move or removal. We do not charge for the initial drive time from our facility to your first location. Travel or fuel fees may apply for jobs significantly outside the immediate Fort Collins area, but this will always be clearly included in your upfront quote. We also offer simple, all-inclusive flat rates for junk removal based on the volume of material.
- What is your typical process for working with a new customer?
Our typical process begins with a quick conversation to define the job: identifying the service needed (local move or junk removal), noting the size of the task, and confirming your preferred date. We then provide a transparent, upfront quote based on our $50/hour/person rate and the equipment needed, offering either a flat rate or a guaranteed hourly estimate. Once the quote is accepted, we immediately confirm your booking and ensure our equipped team is there on time, ready to deliver honest, respectful, and punctual service.
- What education and/or training do you have that relates to your work?
While I don't hold any formal certifications or degrees specifically for moving work, my entire expertise comes from hands-on experience. I've spent 2 years learning the trade directly, mastering best practices, troubleshooting challenges, and perfecting my techniques on the job. I believe this practical experience provides a deep, real-world understanding that translates directly into reliable, high-quality results for your project.