Jon and Zac cleaned the carpet at my rental. This carpet had not been cleaned for 5 1/2 years and they had a lot of parties and LOTS of people in and out all the time.
It literally had hundreds of stains; had every imaginable type stain and some that were not identifiable; it went from a light beige when new to a dark brown in the time they rented. Jon and Zac spent FAR more time than a normal company would spend cleaning a carpet. It was a real challenge for them, but they never gave up. They went above and beyond to make sure they hit every inch and every stain on the carpet. I never, ever thought it could look new again. I left while they cleaned and came back to pure shock. Yes, some stains will never come out, but that carpet looked new in all the rooms but one. The process they use is out of this world great. I am SO, SO, SO glad I used Genesis and HIGHLY recommend them to anyone having their carpet cleaned, not just when it's as bad as mine. I just can't say enough good about Jon, Zac and Christine. If they could bring the horrible mess at my rental back to life, they can do it even better on an average home cleaning. Give them a try. You'll be glad you did.
Connie R. Lakewood