- What should the customer know about your pricing (e.g., discounts, fees)?
l have an upfront price list. l will discuss with customer ahead of doing any work what the price will be. Not surprises.
- What is your typical process for working with a new customer?
New customers with emergencies have immediate priority.
- What education and/or training do you have that relates to your work?
l have multiple licenses. NATE, EPA, GAS TRACK PIPE, FIREPLACE.