FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer very affordable pricing according to the type of service, whether remote or onsite, we make sure that all our clients are satisfied and that they feel it was worth hiring us. Feel free to visit our shop and do not hesitate to call us, immediately, if you have any doubts or need advice on how or what to choose. We only work with licensed and genuine hardware and software reason why we partnered up with well known brands such as Dell, Avast, Lorex, MalwareBytes, Aomei, Nitro PDF and others which ensures which will offer you the best pricing than our competitors.
- What is your typical process for working with a new customer?
Wether is a repair, preventive maintenance, software, smart technology related, or even you only need advice, We will always provide the best customer experience. In every case, it is vital to understand what our customers need and what they expect from hiring our services. We take the time to explain the steps that need to be taken to provide a proper solution, before we even start the work. During a remote session, We keep our customers informed. Our many years of experience in the computer repair industry are our best ally to always give the best advice.
- What education and/or training do you have that relates to your work?
Even though we have different academic background education, we all share the same passion for technology trends, computers and customer service.