Goinsta Repairs
Goinsta Repairs

Goinsta Repairs

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: - GoInsta Repairs is the leading provider of remote and onsite computer repair services as well as smart technology support. - Our company was founded by professionals with more than 11 years working in the computer repair industry. - Our technicians are ready to respond to your needs, no matter where you are in the US. - We understand how important it is to have your computer repaired quickly and efficiently. - Our remote support means that you never have to leave your home or work to get your computer fixed—all you need is an Internet connection.
Overview

Current Top Pro

Hired 135 times

Background checked

25 employees

2 years in business

Payment methods

This pro accepts payments via Apple Pay, Credit card, PayPal, and Stripe.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2023

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22 photos

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Specialties
Computer type

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Computer issue

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.8

52 reviews

5
92%
4
4%
3
2%
2
0%
1
2%

Read reviews that mention:


pro avatar
Senora p.
Nov 2, 2023
·

Hired on Thumbtack

Hired on Thumbtack

My desktop got stuck in an "automatic repair loop", locking me out. I reached out to GoInsta Repairs and within 2 minutes, Marcie responded to my request and 10 minutes later, she had Piero, their I.T. specialist, remotely working on my computer. He did a complete sweep of my system for malware, viruses and any other corruptions, which turned out to be too many. It took a few hours to get me back into my computer and an additional 2 days of constant monitoring and work, to finally fix my desktop. Through the whole process, Piero was very informative, attentive and especially patient, making sure to answer all my questions and concerns, leaving me confident with his work and happy with our results. I was so impressed with his work ethic and GoInsta Repairs professionalism, that I recommended them to my neighbour, a 78 yr old with no real understanding of computers, to work on his. As I type this, they have already fixed his computer. I highly recommend GoInsta Repairs and will be using them exclusively for all my computer needs. Thanks again for everything!

Details: PC • Desktop • Computer not turning on • My home, venue, etc. • At the pro’s location

Goinsta Repairs's reply
Thank you for your kind words! We are happy everything went great for you and your neighbour. Feel free to contact us at any time ;) 888.335.7145
Computer Repair
pro avatar
Thumbtack Customer
Nov 2, 2023
·

From Google

From Google

I reached out to GoInsta Repairs after being locked out of my desktop due to an "automatic repair loop". Marcie was quick in getting me set up with their I.T. Specialist Piero, for him to work on my computer remotely. After a few hours, he was able to get back into my system and started working on a list of problems, primarily malware and viruses. After and extensive 3 days of non stop work on my system, Piero was able to get everything squared away. Through the whole process, he was clear and informative, making sure to answer all my questions and concerns, I never once felt out of my depth. I was so impressed with his work ethic and GoInsta Repairs professionalism, that I felt confident recommending them to my 78 yr old neighbour to help him with his computer. As of this posting, they have already fixed his computer and he was so happy with their work, that he joined their Insta Care+ plan to keep his computer virus free for the next year. I highly recommend GoInsta Repairs and will be using them exclusively for all my computer needs. A+ Service!
Goinsta Repairs's reply
Thank you for your kind words! We are happy everything went great for you and your neighbour. Feel free to contact us at any time ;) 888.335.7145
pro avatar
Thumbtack Customer
Nov 1, 2023
·

From Google

From Google

I'm not comfortable with computers and wanted someone I could trust to help me, GoInsta Repairs was recommended and they didn't dissapoint. Friendly, knowledgable and kind, they cleaned up my computer and installed Malware protection so now I have complete peace of mind. Piero and Marcie are top notch. Thank you for helping me. A+ service!
Goinsta Repairs's reply
We are happy everything went great and that you are satisfied with the service. Remember that your Insta Care+ membership entitles you to unlimited remote support. Thank you for choosing GoInsta Repairs!
pro avatar
Howard T.
Dec 6, 2022
·

Hired on Thumbtack

Hired on Thumbtack

I couldn't get the connection between my computer and my printer to work. Golnsta Repairs responded quickly and solved my problem completely to my satisfaction all done remotely from their location. Job done fast, efficiently, and professionally.

Details: PC • Desktop • Slow computer performance • My home, venue, etc. • Remotely (phone or internet)

Goinsta Repairs's reply
Hi Howard, thank you for your kind words. We are glad you had a positive experience with the company and look forward to help you with anything else in the future.
Computer Repair
pro avatar
Gary S.
Jul 21, 2023
·

Hired on Thumbtack

Hired on Thumbtack

An overall great experience. My custom-built desktop didn't have a TPM module and couldn't be upgraded to Windows 11. Piero worked on my computer remotely for about 5 hours installing Windows 11 and bypassing the TMP requirement. He also backed up my system and installed any necessary programs. I was totally kept informed during the entire process and Piero was extremely kind and patient in explaining everything. Great value. I could not recommend Goinsta and Piero more highly. Thank you.

Details: PC • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Goinsta Repairs's reply
Thank you for your kind words, Gary. It was a pleasure working with you. You are more than welcome to contact us at any time 888-335-7145.
Computer Repair
Credentials
Background Check

Piero Vidal

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