FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Prices depend on whether your pet comes to our house or we go to your house. Also depends on how many of your pets you are bringing.
- What is your typical process for working with a new customer?
Talk over the phone to understand the needs and talk about experiences. We usually meet prior to commitment to make sure everyone is comfortable.
- What education and/or training do you have that relates to your work?
We have a close relationship with several vet shops. We have learned over time with experience. Our biggest value is we do it with love and kindness. We have the flexibility with having four of us doing the business since the beginning.