FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent pricing with no surprise charges. We charge per pane, per screen, per track. Pricing is simple and straightforward. Estimates are always free, and we occasionally offer seasonal or referral discounts. Our prices are based on factors like total window count, accessibility, and any additional services such as screen or track cleaning. We also offer bundled savings for clients who book gutter cleaning or subscribe to regular service.
- What is your typical process for working with a new customer?
We start with a quick conversation or photo-based estimate to understand your needs. From there, we confirm your service date and send a reminder. On the day of service, our uniformed team arrives on time, walks you through the plan, and gets to work using eco-friendly products and pro-grade equipment. After the job is complete, we do a final walkthrough to ensure you're 100% satisfied.
- What education and/or training do you have that relates to your work?
Our team is trained in modern window cleaning techniques and safety protocols, with years of experience passed down through four generations. We've tested and refined our methods using industry-leading equipment and biodegradable cleaning solutions to ensure both performance and environmental responsibility.