I have an HP envy DV6 laptop with extensive outter body damage. The hinges were coming loose causing the laptops outter shell to split open and further more creating a problems with a vertical line on the screen. Johnathan, was polite at all times upon meeting him over the phone as well as in person, he answered all my questions and did away with any doubts I may have had immediately. He ordered all the parts I needed for repair. Johnathan even went beyond to get me the best bang for my buck so I wouldn't have to spend too much, and was very honest in always keeping me informed on pricing as well as repair status, all on his own via text message. His pricing was absolutely fair and he saved me a lot of cash had I went to HP for repair. I would for sure feel comfortable hiring Johnathan again upon needing any computer repair. He is very knowledgeable about computers for sure.