I told Ken that I needed a thorough cleaning before new tenants move in. I specifically asked to clean, vacuum, mop ALL floors. He only did the wood floor and left huge rust colored drip marks. I also asked for him to clean all appliances, cabinets, counter tops, ceiling fans, toilets, tubs,…EVERYTHING! THE WORKS! He did clean 3 appliances, but that's where the cleaning stopped. I called him and voiced my massive disapproval. He said he would come back at a specific time and clean until I was satisfied. HE NEVER SHOWED UP!!!! Needless to say, I lost $220 and many hours that weekend. The photos below show what he left in his wake.