FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing reflects the quality and value of the service I provide. While I may not be the cheapest option, I ensure that my clients receive top-tier cleaning with reliable, thorough, and detail-oriented work. I supply my own high-quality cleaning materials, which saves my clients time and hassle. My goal is to strike a fair balance—I never overprice, and I always deliver results that meet or exceed expectations. Investing in a quality cleaning service means a cleaner, healthier space and peace of mind, and that’s exactly what I strive to offer. I do have a referral program, giving the client half off their next clean when I book a clean with who they referred me to !
- What is your typical process for working with a new customer?
When working with a new customer, my first priority is understanding their specific cleaning needs and expectations. I typically start with a brief consultation—either over the phone or in person—to discuss the type of cleaning required, the space size, and any special requests. Preferred method is doing a walkthrough with you to assess the job and provide a more accurate estimate. I focus on delivering exceptional results and ensuring you are completely satisfied. I also encourage open communication, so adjustments can be made if needed. My goal is to build long-term relationships based on trust, reliability, and consistently high-quality services.
- What education and/or training do you have that relates to your work?
I’ve gained extensive hands-on experience working with multiple cleaning companies . Over the years, I became the go-to cleaner for handling tough jobs, training new employees, and even taking on managerial responsibilities. This real-world experience has given me deep knowledge of effective cleaning techniques, quality standards, and efficient workflow management. My expertise comes from years of perfecting my skills in the field, ensuring every space I clean meets the highest level of care and professionalism.