What education and/or training do you have that relates to your work?
Yes, I regularly attend continuing education programs offered by Comptia , Microsoft And Other Industries leaders.
How did you get started doing this type of work?
I Was that guy that kept going to the computer repair store.
finally decided that it was to expensive..1989
What types of customers have you worked with?
There are thousands of problems that your PC could have, from an endless list of possible error messages to various hardware failures. Most of those problems might have several possible causes as well.
Luckily, the majority of these potential issues are rare. The problems most computer users see are common errors and failures seen by many, many others.
That's great news because it means that chances are good that your problem has been well documented and can probably be solved by YOU!
Below is a list of some of the most common PC problems that I see from my clients:
Computer Won't Turn On
Finding that your PC won't boot is a very, very common problem. Whether you mean that the computer is completely dead or it powers on but nothing happens, the result is the same - you can't use your computer at all. It's scary.
Luckily there's a lot you can do to troubleshoot this problem.
Blue Screen of Death (BSOD)
There's a good chance you've heard of or seen the Blue Screen of Death. It's that all-blue screen with the computer code all over it that comes up as your computer "dies." It's actually caused a STOP Error and there are many different kinds. STOP 0x0000008E and STOP 0x0000007B are two of the more common Blue Screen of Death errors.
Browse through my complete list of STOP codes to find specific troubleshooting informatoin for the BSOD that you're seeing.
"404" / "Page Not Found" Error
A 404 error means that whatever page you tried to reach on the Internet isn't there. Usually this means that you didn't type the correct address in the browser or that the link you used to try to access the page was wrong.
Regardless of the reason, there are several things you can try to get past this common error.
"Hal.dll is Missing" Error
Error messages about missing DLL files are unfortunately very common but the "Hal.dll is Missing" error is one of the more common (and frustrating) ones. There are a lot of possible causes for this problem, meaning there are several troubleshooting steps you'll need to follow to cover all your bases.
Fortunately they're easy steps and with a little patience you'll have your computer back in no time
What advice would you give a customer looking to hire a provider in your area of work?
Although you can also contact your local computer repair expert to come and solve the system of questions, but can be time consuming and inefficient alternative to long for several hours. Therefore, the best way to solve your computer problems is to hire a professional remote computer repair service. There are many remote computer repair companies in the market can solve your computer problems in just a couple of hours. This service is essentially a computer on the Internet waiting for a technician.
What questions should customers think through before talking to professionals about their project?
Through our 'hands-free', remote computer support service, we can:
locate and remove viruses and install and configure anti-virus software
stop pop-ups, remove adware/spyware and install/configure anti-spyware software
install home and small office networks (including wireless networks) - ensuring security!
fix email and software problems
fix printer, scanner, digital camera and other peripheral problems
help with MP3 players (iPod), PDAs and other mobile devices
speed up your computer and increase performance; PC tune-ups
perform standard maintenance, Windows updates/patches
install, configure and train on new software and hardware
assist in data back-up processes, transferring data from one PC to another
set up secure wireless networks
provide training, or take you shopping online
fix error messages or frozen screens and much more!